Customer Ratings & Reviews

An amazing service and I have used this particular service multiple times through my many years being a Best Buy customer. It is worth it every time I purchase a new item to always have that piece of mind knowing Best Buy is backing my purchase.

An amazing service and I have used this particular service multiple times through my many years being a Best Buy customer. It is worth it every time I purchase a new item to always have that piece of mind knowing Best Buy is backing my purchase.

Price is very good for 5 years protection. Especially that they will come to your home to do any repairs if need it.

Loved the service. It was quick, easy and enjoyable.

This is so worth it on all levels. I have used the service 4 times already and it has paid for itself.

Was able to utilize this protection plan for a TV of similar value and was able to upgrade to a newer TV. Will always be purchasing the extended protection plan for such purchases in the future.

Highly recommended we have not had to use it but o like the peace of mind incase I do

All smart TV features work seamless, and constantly use the Picture in Picture gesture. No need for smart TV external products. Everything is on the TV. Picture is great when streaming. HDMI is Crystal clear.

I have been a member of the geek squad for years, it is a great guarantee of having all of my electronics working right without any bugs.

Always buy the plans, they have paid for themselves many times over. I had a 55 inch HD tv break after a year, the let me have a new one. That one then broke about almost two years later, so they let me have yet another one (a new model since the old was gone).

A just in case policy for just in case. I know the Geek Squad is knowledgeable.

This is something I hope I never have to use I just wish they offered to give you so credit if you never use it

The 5 year garanty was honored and i got a new tv at no cost only paid for the 5 year garanty

Tv picture went out almost completely.. called up and let them know. Had a new tv delivered the next day and they removed the old tv... great service

We bought the extended warranty when we purchased a TV at Best Buy for our son's room. Any time we purchase electronics for our kids, we generally get the protection plan because we know our kids aren't always gentle on electronics. I hope we never have to use the warranty, but it's nice to know we have it in case we need it.

I bought the 5 year warranty on my TV. I’ve used the Greek squad in the pass and was pleased with their work but have had no problems with my TV

The extra protection plan is worth it on high dollar items. I've had a TV fail after a year, Routers die etc. Call them up or take it to the store and change it or refund with no hassle.

Excellent experience. Great tv and excellent installation

It's worth having and I recommend it to anyone that's thinking about it!

Very good to know that my purchase is backed by the Geek Squad