Customer Ratings & Reviews

Takes time to turn on. Sound is reasonable.unable to control usingappple tv remote

Great protection of your purchase for a reasonable price.

They are the best. I feel secure with the Geek squad protection

Whenever I purchase an electronic device I always try and get the warranty just in case and the price is well worth it

I haven't got the need to use it yet, but it's reassuring if you come into any trouble to have your inversion insured.

I haven't got the need to use it yet, but it's reassuring if you come into any trouble to have your inversion insured.

This TV works great in our livingroom area as a second TV and we can play DVDs as well as CD music - it's just what we wanted.

So I bought the warranty for my 40 inch TCL on October of 2023. I called in cause I had a ghost image and I couldn't get any thing for local channels to work on this Tv and I tried 4 of them. So I called in and they said I had to bring it in or they could charge me to send repair out for service. I had a warranty that said you would never be charged?? So I just had shoulder surgery in May. It didn't go well and now in 2 weeks I am about to have my second surgery on my shoulder. I am older in my 60S. I brought the Tv in and the gentle said I wasn't supposed to bring it in. I would have to take it home and they would charge me. I have a warranty. I told my problem. Then he said he would check if they could replace it for me. Then he came back and said he would have to send it out for repair and it would be more than 2 weeks. I am having surgery and really need to have my Tv. I have always made Best Buy my first stop with TVs. I am going to replace my Tv in living room soon. But I am disappointed that not if I get my Tv I won't be able to install on wall with one arm. Just very disappointed with the overall process. I was hoping for a better outcome.

Geek Squad is the best! They always solve whatever problem you bring to them and everyone seems to love their job!

Always better to be safe than sorry, especially when dealing with electronics. Good price point for peace of mind.

The repair Process was made so quick and easy. I recommend getting the Geek Squad protection plan without a doubt

Greek squad is truly the best. I hace no complaints

Great coverage option for my new purchases and was affordable.

When buying a tv or any other electronic that I'm not familiar with I usually buy warranty specially if I'm paying a high price.

This is a new (for me) offering and a welcome solution for me. It seems I always need help with something!!!

Bought it because I like having the protection Best Buy is always helpful.

Agents are always knowledgeable and take care to adjust my needs in fixing problems

Thes guys really know there stuff I can’t thank them enough for there help

The agents helped me install my TV and helped me to enable protection from damages.

Must needed for World’s No.1 Television LG C1 77”