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  • Geek Squad™
  • Geek Squad Services video 0 minutes 40 seconds
  • Geek Squad Protection video 0 minutes 41 seconds

2-Year Standard Geek Squad Protection

SKU:
9962408
See Details

Customer reviews

Rating 4.7 out of 5 stars with 30921 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1420 Showing 28,381-28,400 of 30,920 reviews

  • Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t really used this too much but it’s great the one or two times i have used them

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • 2-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this 2-Year Standard Geek Squad Protection but never used it.

    This review is from 2-Year Standard Geek Squad Protection

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hello MB42 - Even hen you don’t end up using your Geek Squad Protection Plan, we believe the peace of mind that comes with the plan is worth the price. If you ever need to use the plan, we’re confident we’ll provide you with top notch service every step of the way.

  • Returned the item DO NOT have the service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service I did not get to use as the Pacman machine was returned.

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have this when you need it because anything can happen.

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't yet had to use it but is worth the money incase of anything is to happen

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Warrenty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average warranty on TV I bought for home nothing exceptional

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Haven't had to use yet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure what to say. Haven't used this and fingers crossed won't have to.

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Horrible Scam

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid for a 2 year service plan. The first year was worthless as I was told I had to deal with the manufacturer. My TV died within the first year and Ihad to fight with the manufacturer to get a replacement. Now the replacement has died. I have been dealing with the manufacturer tech support for the last couple weeks because the replacement was under a year old. Now I am literally days outside my Geek Squad 2 year and the manufacturer says it is a Geek Squad problem and Geek Squad says the warranty is expired because I didn't contact them a couple weeks ago when I contacted the manufacturer.

    This review is from 2-Year Standard Geek Squad Protection

    No, I would not recommend this to a friend

  • Great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had a need to use it yet, but hope when that time (if needed) that I will get the support NEEDED.

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Love the Geek Squad!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Raffael was excellent. He was so knowledgeable and helpful when installing the tv.

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Protection plan on Insigna TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure yet. I haven’t used it yet. I always buy a warranty on my tv

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Bb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came quick and fast and easy I love Best Buy best deal also

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Be patient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re there for you. Sign up for them. But be prepared to wait forever

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it yet hopefully it's there to back me up when needed

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Not yet use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not yet use. I heard they are good though. I will see when i call for service

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this extra feature just in case something goes wrong. Always good to have backup

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only reason I M giving it a 3 star it’s becouse I have not used it

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Poor service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When purchased told 24/7 service if anything goes wrong just bring it back & get replacement. When tv went out I spent several HOURS on calls waiting over a month to finally get results. With NO tv!

    This review is from 5-Year Standard Geek Squad Protection

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We hope you give us another opportunity to better serve you in the future.

  • Proctection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope i do not have to use it. Everything has been working well.

    This review is from 2-Year Standard Geek Squad Protection

    No, I would not recommend this to a friend

  • NICE TO HAVE

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IF YOU PRODUCT MALFUNCTION WITHIN WEEKS OF PURCHASING IT, IT'S GOOD TO HAVE GEEK SQUAD.

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend
Page 1,420, Showing 28,381-28,400 of 30,920 reviews
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