Customer Ratings & Reviews

that is very nice to pay around $60 and get your device protected for five years.

This is an excellent buy! Though I haven't had to use it, it's great reassurance!

Don't waste your time and money on Best Buy or Geek Squad for appliances. I always had good service from GS in store on computers so I bought the service plan and warranty for a new Kitchen aid s\dishwasher in 2019. When I needed service, I spent 30+ minutes listening to their torture music and finally got an "agent" who scheduled the repair. Repair person said that a new pump was needed and had it sent to my house and scheduled a follow up appointment to install. All good so far... But on the day of the appointment, we got a call and hangup at 6:35 from a blocked number.. At 2:30, I called GS and listened to another half hour of their wonderful music. Agent Useless answered and claimed that the repair person had called at 6:35 and didn't; get an answer. Apparently, he ordered the pump but not the clamps that he needed to complete the repair and would contact us to reschedule the repair. Useless would not give me a number where I could contact the repair person directly. Now that's great service!!! And it's the last household appliance that I will get from Best Buy. UPDATE: After 9 days, I received the clamps that the GS technician didn't order. They were regular hose clamps that are available at any big box store. Technician arrived today and looked at the pump that he had shipped to me two weeks ago and a part was missing. I guess I was supposed to do his job and inspect his parts before he arrives. And guess what...Geek Squad and Best Buy couldn't care less.

Was great for first three years until lights went out

I love it . Perfectly fit on my bed room wall.. ..

must buy in order to have a piece if mind. at the price you are covered for 5 years.

Great price for the 5 year coverage and the geek squad are very knowledgeable

My 5-Year Standard Geek Squad Protection gives me peace of mind

The warranty is definitely well worth the money, would definitely recommend.

This is a great TV for a great price. Nice picture. Love having the smart TV.

DO NOT buy TVs online at Best Buy and get them shipped. Best Buy totally dropped the ball not once but twice. I purchased a tv online for Mother’s Day and the 1st one was damaged. Called them this week, was out put on hold for nearly an hour for resolution. They agreed to ship a replacement. The 2nd tv showed up also damaged. I called today for a refund for the tv and requested a $50 gift card towards for future purchase in store. Today I was on with CS for an hour only to be given a credit of $12 which isn’t even 10% of the purchase. Obviously Best Buy doesn’t care about loyalty and the value a customer has over the course of their life time. I’ve purchased 2 high end TVs in the last 2 years plus the one for my mom, among other purchases. I’ll look forward to spending my money on a new tv at Target.

i don't usually buy extended warranties or protection plans but the price per year seemed reasonable. hope i don't have to use it!

Can not beat the protection that they provide. By far easiest to work with.

The level of customer service is unsatisfying because I was expecting more hands on.

I purchase geek squad with all of my best buy purchases!! They are very helpful.

The extended warranty program is a safe and easy way to have peace of mind

you always need some kind of warranty with products that really matter

I bought this with my tv and i am very glad i did. They are super helpful

Always protect your tech investments. This plan insures your tv for years

i always get a protection plan because geek squad has the best service.