Customer Ratings & Reviews

The warranty was cheap and i hope i never need to b use but i have on another tv before and never had questions for complications dealing with the team.

The sales person was Excellent, he went above and beyond for me... The world need more people like him

Best warranty in the business. Glad I am able to use this if something happens to my appliance. Worth buying.

When your new TV costs all of $400 it's a no brainer to pay a bit extra for the extended warranty. Still, I hope I never need to use it!

I read several review for the tv I was about to purchase and there were some problems. The people had the geek squad protection and noted the timeliness and ease of replacing the troubled product with the protection plan. So I purchased it. I hope I do not have to use it but am glad I have it.

I’m having trouble with the picture freezing when the tv is on for Long periods of time but it’s a nice tv when it don’t freeze it don’t freeze all the time it may have been the settings I had it on. . Samsung works with spectrum for streaming your TV without having to buy additional equipment. Nice TV this is the 24” bought it to fit in my armor you may think this is small but once you start watching tv you don’t notice the size. I also have the 50” in my living room that one is fantastic

The person we had helping us was super helpful and knowledgeable with any questions I had. I would definitely seek him out again for any other needs I have.

Anytime I call or go in for help everyone is wonderful.

This 2 year protection service lived up to its promise. I bought a floor model TV. Ten days later it had technical issues. The Geek Squad surpassed my expectations. I not only received store credit for the TV, they also credit the money that I spent on this protection plan.

THE AGENT CAME TO SEE WHAT MY ISSUE WAS WITH MY TV HE WAS EXCELLENT IN EXPLAINING THE ISSUES BEFORE ME AND WAS ABLE TO RESOLVE ALL ,I DID HAVE TO UPDATE A FEW THINGS SO I HAD PRE-PURCHASED THE POSSIBLE ISSUE ITEMS AND WAS A GOOD THING CAUSE WE DID USE THEM AND DIDN'T HAVE TO COME BACK ALL DONE IN ONE VISIT,

It’s great! Everything is great! Thanks geek squad hooge is the best!

I got the helped i need to make my son Mello happy for his bday thanx

The value was great and worth the extra warranty on the TV.

We got this sound bar because our tv sound was not enough. We got the 5.0 to amplify the sound. Was presently surprised when we discovered that this sound bar was full range with amazing bass.

I purchased this protection on my Roku tv in case it should quit working properly like my last tv did when I hadn't even had it 6 months. I had the protection plan on it also so it covered the cost of my new tv.

Great picture and quality would highly recommend it.

Came check tv , seen problem replaced it quick , delevery guys were great they have, id recommend getting the geek squad warrenty well worth the money, these guys are great.

Love the fact that I can get it fixed. My other tv had a black shadow do if it happens to this one...i kno geek squad got me!

When I call Geek Squad and told them that the delivery man just came and dropped off the TV without helping me set it up, they told me not to worry that he would have them turn around to help me set it up, and that put my mind at ease that I made the right decision but getting this warranty.

Best Buy reimbursed me the full price, plus sales tax cost of my recently deceased 3 year old UN50JS7000. Without this coverage, replacement would be entirely out of pocket. Just purchased replacement HDTV with 5 year Geek Squad protection as well. Assurance well worth the cost.