Labor Day SaleEnds September 7. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • Geek Squad™
  • Geek Squad Services video 0 minutes 40 seconds
  • Geek Squad Protection video 0 minutes 41 seconds

2-Year Standard Geek Squad Protection

SKU:
9962408
See Details

Customer reviews

Rating 4.7 out of 5 stars with 30895 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 622 Showing 12,421-12,440 of 30,894 reviews

  • Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use Geek Squad about once a year. Having this protection and the service is worth it for anyone with multiple devices.

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Never used them but let’s see.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve never had to use geek squad before but let’s hope they provide.

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I purchased this service. Had a claim on my tv and the process was pretty seamless from initial call to service in my home!

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Unknown

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had any reason to use this service so far

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Good investment.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently had to use protection plan on a TV. Got a replacement immediately and purchased another replacement plan for that TV.

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are best I have seen anytime got problem they fix it .

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • They do a great job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had a situation when they are needed. This is a great insurance policy that keeps me relaxed knowing its available

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • I hope I dont have to use this Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I never need to use this service but I bought it just in case my daughter has problems with her computer I purchased.

    This review is from 3-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always make sure I get this because you never know with technology.

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • We canceled this service because we returned the T

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always purchase the Geek Squad service on major electronics we purchase at Best Buy. Wouldn't leave home without it.

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Telephone Help

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very prompt. Very Professional. Love that there is a 5 year coverage. Love thst everything is covered.

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Highly recommend

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service to use when the situation is needed. Had a computer issue and they helped ke

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Easy to install.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids set up my tv and am enjoying my love for this tv

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • They’ve always been helpful....

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks have always been helpful. I’ve only had one instance that the initial person was useless, besides that, they are worth it.

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Great warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not ever buy a TV without the extended warranty. It is the best warranty out there, even better than Costco

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are always there to answer any questions

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • I love the protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I won’t buy a tv without replacement plan. They are not always made perfectly, do a favor for yourself and get extended warranty.

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Protect Your TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used the Protection Plan. But it was in my Best Interest to have this Plan never know what may happen and It’s a Good Plan that Covers some “MAJOR” Problems.

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Worth it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use yet, but so glad I got it. TV has been a mess and I’m going to have to use the warranty.

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Satisfying support

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great support when I really needed it and not a long wait

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend
Page 622, Showing 12,421-12,440 of 30,894 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.