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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30898 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 710 Showing 14,181-14,200 of 30,897 reviews
  • Rated 5 out of 5 stars

    Protection!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get an extended protection. Totally worth it every time!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has great warranty to fix or replace tv!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had many issues over the last couple of years I've used this service. it's not great, however, the instore service, especially Matt...has been very good because at least they try.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty for peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the warranty for my recent TV purchase. You can never be to careful! Hopefully I never have to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Serviced TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always awesome! They are very polite and professional. They try their best to resolve any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have put these protection plans on my bug Best Buy purchases and not only is it peace of mind but has saved me several $100 in repairs and replacements.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase saved me money when Geek Squad updated my three computers and installed anti-virus.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Eh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They always try to send you to the manufacturer even when you tell them they alredy said they wont help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to call them yet but I know they are there if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works so well I love having protection just in case anything would happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think its really cool best buy offers this service, it beats buying a expensive brand new big screen tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best in the business

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had geek squad protection on all of my purchases from Best Buy. My problem is always solved with minimal issue. Miles beyond a manufacturer warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great program to know that you have things protect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like have any additional protection on my TV and I know the geek squad would be there they been there for my computer I’d highly recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plan is always a smart investment. I always get these with all electronics and games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These items are expensive. Why not make sure your protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always, always get the geek squad. Never know when you need it and avoid the manufacturer hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Optimal Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection is a great value to protect your tv from any damages that may accrue over two years. For expensive items it's always best to insure them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks good on paper but have not needed yet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks like it is worth the $ to get it. I usually don't go for extended warrantees but this was too good to pass up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the geek squad protection. They are there for you if you need them. Best Buy is number 1

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always happy to help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No matter how big or small the issue, they are there to resolve it. They have gone out of their way on the päst and I am sure they will continue to do so.

    I would recommend this to a friend