Customer Ratings & Reviews

I haven't needed it yet, but it is great to have. Would recommend!!

Good deal for covering the purchase and product! I always get the service

I haven't used so far. And I hope to don't used near soon

For being a 5 year protection plan I thought it would be expensive.

Good plan and great price and love it. Awesome love it

The job was done right and good customer services.good

Worth to have in case of any accidental damage on your product.

Amazing tv, pretty pricey but you get what you pay for.

I've never had issues when returning a product that becomes defective.

I always like to add the geek squad protection to everything i buy

Always had good experience dealing with these guys. They are always helpful and thorough.

The agent mounted my TV & hooked up anything that goes with it

Always nice to have in case something happens. So far so good.

Geek Squad has always been the BEST! I get the protection for every product I buy at Best Buy.

When buying electronics a protection program, especially with a teenager is a no brainer!

As always, the products ordered from Best Buy arrive very quickly!

Agents offered to assemble and set up TV at really good price

Well I got this protection plan because my old tv was only a year old and could not replace it

I have always doubt if buying insurance is good. Now i know that insurance purchase is a must.

Do not buy this service or at best buy, period. When you try to return your TV that had a display failure 30 days after purchase, they will send you home woth the non-functioning TV and tell you to call a 1800 # that is unable to schedule your "service" in the next 2 weeks. But you cant return it... good thing i paid for the exended warranty. You can only return a product to the store for 15 days after purchase. They would rather pay a Geek Squad to drive 1 hour plus roynd trip to try and repair a $250 tv rather than exchange it in store and send the tv(still under manufacturers warranty) to repair. Worst customer service I've had from any business in at least a decade. If i could give no starsor a negative star review I would.