Customer Ratings & Reviews

Was looking into buying a TV through Samsung as there protection plan and other offers seemed pretty good, but then looked through Best Buy and the offers with Geek Squad protection seemed just a few points better money and protection-wise. Geek Squad does a good job of servicing any needs or issues.

The sales person was Excellent, he went above and beyond for me... The world need more people like him

Took great care of me when my tvs had issues. You do have to send in for repair first which was annoying but I got two new TVs in the end.

used but in very good shape love it just like new thank you

Geek Squad always providing great and excellent services.

Great protection for your tv when you need it!! the protection had a reasonable cost!!

Best warranty for electronics! Feel much safer with the Geeksquad.

The store plan adds good coverage to the warranty.

U purchased the Geek squad 2 year.to cover my 100" tv. An asset has to have protection.

Money is tight. I usually don't pony up extra for some warranty the clerk's trying to sell me on top of the warranty that comes with it! But when it's the Geek Squad, I'll take it. It is SOOO much easier & nicer to be able to come down & talk to someone in person versus calling someone a 1000 mIles away that I can barely understand who gives me the run-around anyway! No thanks, I'll take the Geek Squad.

I have used the Geek Squad service via telephone to help with set-up or just any questions regarding my T.V., computer or watch

Does what it's supposed to! Been holding onto a 50lbs TV we move around all the time to point the TV from the living room to the dining room! Thing is worth every penny

Excellent GS protection for Bravia OLED. If this TV fails in 5 years you want it protected for the price point of the TV and protection. GS protection is very good.

My TV was poorly packaged and arrived broken and cracked. One call to the Geek Squad and arrangements were made for it to be picked up and returned for a full refund on the TV and 5 year protection plan.

I almost always buy buy the Geek Squad protection plan for any TV or computer purchase. We recently had a bad power surge that knocked out several of our TVs. One TV was still under the 5 yr warranty. I took the TV in, they sent it to be checked out. Best Buy ended up replacing my 4 1/2 year old TV with a brand new one, that ended up being an upgrade from what I had. Well worth the money in this case.

Seemed like an excellent offer to protect and investment like this TV.

Friendly customer service took care of my problem very quickly

Always good to have a back up for your electronics.

Great service helped wirh my return and loaded my tv in my car

I got it for a 5 year extended warranty, I feel more protected