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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30274 reviews

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 287 Showing 5,721-5,740 of 30,274 reviews
  • Rated 5 out of 5 stars

    Just insurance coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's just insurance coverage. Nothing special about it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good to have when you have any given hi tech item showing 10% ratings of 1 and 2's.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad gave me a new TV, no questions.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After almost 2 years, my 49' TCL TV, tilted up. Took the TV to the store and after a week they gave me the credit of the total cost of the TV because it was definately gone. I just used the credit for a new 50' TCL TV and took the 5 year guarantee. They are the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth having the peace of mind and it was affordable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of mind protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I grabbed this two-year protection plan to add to the base coverage on the Insignia TV at the time of purchase. Having the additional "Geek Squad" protection gives me additional peace of mind (especially considering this unit was purchased for my son's usage. Bear in mind this coverage is only on the parts & labor - it does not provide accidental damage protection. Still, for my purposes, it was money well spent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last TV burned out after 4 years and I didn't have any protection. This was a no-brainer to pay a few extra bucks a month to cover myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always use protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't buy the 2 year protection at first but got it within the month, glad I did since I was worried my dog would knock it over with it being on the floor lol on the wall now but either way good to have protection in case anything happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved they delivered my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have the piece of mind incase something happens and the delivered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very knowledgeable..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope I never have to call them..called them and answered my question quickly..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek quad was easy to instill to all my device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase good quality happy with my purchase Geek quad was easy to instill to all my device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They do their job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far my expert with geek squad has been ok, I haven’t had any issue with getting things repaired and fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad staff: pleasant and reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased along with my daughter's new desktop. Though I haven't used them particularly for this product, I've used them in past times. Geek Squad associates are always pleasant and efficient. They always come through when you need them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best option of precaution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I don't have to use it, I'm happy with my product and I wouldn't like it to be damaged even if the insurance is good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth having on all products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having the Geek Squad protection for all products it’s well worth the cost. They are very easy to deal with and always very helpful until problem is resolved

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Picking out a new tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Performs exactly how the salesman said it would. Love this tv withe service and helpfulness that got me to pick this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it, feel safe!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 year protection so worth it on a TV. On average TV's can burn out internal chips, boards, capacitors, resistors, and there a heck of a lot of tech in there compared to years ago, much more could go wrong so best to have the 5 year service imo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used several times and it’s always easy! Friendly and knowledgeable staff. Thanks geek squad

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always there if you need them. Very nice and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 43" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the Samsung 43" TV for my son. I don't want to get a headache when he tells me it doesn't work. I purchased this 5 year Protection so I didn't need to worry. I would recommend the Geek Squad Protection to all for any product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally peace of mind warranty. 5 year warranty ..nice.

    I would recommend this to a friend