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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30289 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 318 Showing 6,341-6,360 of 30,289 reviews
  • Rated 5 out of 5 stars

    A good service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always get the protection plans for our TVs. They have replaced 2 of them for us when glitches turned up. Replacement of original purchase price is a good thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service has been outstanding every time I have used it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection will be something I get on all my expensive purchases super easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad for Peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend Geek Squad protection. We purchase it on all of our high priced electronics. It gives you peace of mind and you know that your items are protected. Nothing like getting an item replaced and not having to purchase a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get this with any expensive items. They are knowledgeable and try and fix the issue. Have had extended service plans with other companies and it’s like pulling teeth to get anything done. It is worth the extra money for peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend the geek squad protection. Had a tv in our den that went bad after 4 years and because I had the extended warranty I was able to get a new tv at no additional cost. Best investment I have made lately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for extended warranty haven’t needed for this tv. But I have had great experiences with the Geek squad on other items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get BestBuy protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection with BestBuy you can always be sure they will fix it or replace it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Proctection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good deal for the $ I hope I also hope I do not have to use being last TV broke little over a yr old and out of warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 yr Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always good to have Geek squad protection because you never know when you are going to need their help, and you mite not have the money to to get your item fix. So having the protection in advance is a good decision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is the best protection products I don't have any issues with report a claim

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad solved my problems quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are very helpful resourceful and very knowledgeable and keen to help your needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value for electronics.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I give them an excellent rating. My first LG TV failed after about 4 years. My Geek protection qualified me for full original price toward a new TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Coverage is Key With Electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extended warranties and service contracts are always key when purchasing electronics and appliances. Sure it's a pain to pay the extra money at first, but once your items breaks down, you realize just how much you saved by sacrificing that extra cash upfront and not being overwhelmed by some ridiculous high repair fee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have, just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For my first Oled tv I wanted to get the protection plan to cover myself. Just in case. I like having peace of mind. Best buy is the only place that covers burn in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Switched from Fire TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant switching to Roko but ended up pleasantly surprised. We love our TV. Bought another one for the bedroom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up my tv along with the DVD player and amplifier; all products that I purchased were Sony. I do recommend purchasing Sony products because of the quality especially when you have the geek squad install them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have many times bought Service Protection. Used it once on a Printer and was provided with compension toward an upgraded printer with no problem. Took this service protection out on our new Samsung 55" 8000 Series. Hope to never have to use it, but feel comfort knowing we are covered for five years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Painless install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all good picture. Does well with gaming. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this plan it’s really Affordable and such an amazing price

    I would recommend this to a friend