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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30289 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 321 Showing 6,401-6,420 of 30,289 reviews
  • Rated 5 out of 5 stars

    Get the 5 yr.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last TV had issues and thank goodness I had the protection plan. My TV had to be replaced. It was done quickly and the people were professional and well trained.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we haven’t had the need to use our geek squad purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    65 inch tv that had a problem and it was replaced and delivered . No questions asked excellent service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart purchase everytime

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always purchased Geek Squad protection on all of my products. The service has been fantastic when issues have come up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it, it’s worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally worth getting the Geek Squad guarantee. Anything that happens to it the Geek Squad is there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As per manual, sounds likes reliable and easy in case anything goes wrong. First time buying this and bought for both vizio tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't used it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for "protection" but have not had to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Serviced my smart tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad representative was outstanding. Arrived timely and performed service quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad purchase protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased Geek Squad protection for peace of mind on my Best Buy purchases. Ive used it before, and it gives you your moneys worth for sure. Spend a little extra and get the coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great essentials to have

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have in case something deos breakdowns after the manufacturer warranty ends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has always treated me well. Haven’t had to use the geek squad service with tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad provided phone support to set up TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased an LG-24" TV for child's college dorm room. She was able to call the GS to help her set up the TV. She was pleased with the information and instructions provided by the tech and they were able to get the TV set up quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for OLED burn in

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy had the only extended warranty that I saw specifically for OLED burn-in, which is always a possibility. This gives me peace of mind after buying a very expensive TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad helped me with the insurance!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very helpful in explaining all the details. This is what you need when buying new electronic stuff!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for buying it. Good and fast service. A little overpriced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I trust Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I rarely get protection plans anymore. Best Buy is so wonderful at fulfilling a protection plan they are worth the cost on more expensive purchases. Best Buy has the best customer service of any store I've ever dealt with.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Protection coverage price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent price for the protection coverage for 2 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    must get addon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    must get item just incase. fast service and reliable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    must get addon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    must get item just incase. fast service and reliable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad TV service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, In Puerto Rico, but the center call was not easy to me. I like to make the appointment direct in stores.

    I would recommend this to a friend