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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30293 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 341 Showing 6,801-6,820 of 30,293 reviews
  • Rated 5 out of 5 stars

    Geek squad did great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were fast and efficient. They were very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They delivered my TV in a timely matter and placed it carefully in my living room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being covered is worth it especially when you don’t have to cone out if your pocket spending to much money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its nice to knownwe have this option if anything goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If it’s over 200 bucks purchase the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always feel like a fool when I don’t purchase the geek squad warranty especially after a year goes by and I break whatever it is! It should be law! If it’s over 200 bucks purchase the geek squad warranty!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. I recommend it for sure! Very good price as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value on Ext Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty coverage for the price. Have yet to utilize the geeks quad warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty coverage for the price. Have yet to utilize the geeks quad warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Positive Blessings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Considering I have not had the opportunity to try this service, I have had it before. I appreciate their expertise. Hopefully I won't have to contact them,but I know the problem will be resolved quickly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I haven’t had to use it I rest easier knowing that when the time comes I am going to be well taken care of!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    An insurance policy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the new LG oled 65 inch tv. Because there is a possibility of burn in on oleds, and LG does not cover that in their warranty. I purchased the 5 year Geek Squad warranty that does cover burn in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bestbuy did it again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    100% recommended, quality at a rest price so stop looking because Bestbuy has your back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the Geek Squad are always very knowledgeable and helpful with any issue I have ever had. I have always purchased this with any TV I have ever bought from them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet. But it gives me peace of mind to use my two OLED TV's without any worry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always excellent customer service from my Best Buy Geek Squad repair team!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geeksters

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad has been there for me when I needed them and solved my problems quickly. They were so easy to talk to and provided info that explained everything. I will continue to use them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must have with a Big Purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your going to invest in the top of the line entertainment then you need to get the protection for it. I learned the Hard way! I now have peace of mind knowing that if my purchase breaks it will be fixed and covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comes in handy more often than not

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase protection on most items. It has come in handy on TVs as they don’t last like the used to. Useful in smaller items as my son can be rough on tablets and game controllers at times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery of tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery was awesome. The tv was brought in the house all we had to do was take it out of the box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good affordable warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good warranty to have for my TV just in case something happens to it. Haven't had to use this service yet (hopefully won't), but it's good to have it if my TV ever decides to stop working.

    I would recommend this to a friend