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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30293 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 348 Showing 6,941-6,960 of 30,293 reviews
  • Rated 5 out of 5 stars

    Issue resolved quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience and easy going . Quick response and experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it! It'll save you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to use this service on our TV . Process was smooth and ended getting store credit. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used the extended warranty but did plenty of research and wether should buy or not and I pulled the trigger. Everything I’ve read says Best Buy has the best warranty you can buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks Best Buy for having insurance programs, becasue some electronics fail.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance for my Photo Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Insurance available. No fuss through Assurance always comes through

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saved my investment 4 times over. If i didnt have gsp id be out over a grand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The GEEK SQUAD ROCKS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These GEEKS have delivered us to the line time and again!! If they cant fix you up they’ll get you squared away one way or another!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saves lives

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth it. I definitely want to make sure that my tv is covered for a good amount of years because you never know what could happen. Best Buy had the longest coverage for my tv so I bought it here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Listen

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Listen here ...LG which stands for Lifes Good is always reliable and time tested. LG has the best manufacturer extended warranty program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great recommended. Simply the best. Peace off mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase. I love Best Buy services. My favorite store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Provides Peace-of-Mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Standard Geek Squad Protection provides me peace-of-mind on my Sony 4K HDR TV purchase for five years. And I can always return to the store for electronics advice - something you can't do with a regular extended warranty.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Delivery and pick up were tops.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They delivered the wrong TV but in 1 week, they made good on the return and brought us the right one. Now we are very pleased with the professionalism that they showed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv had pixels go out within a month - they made it right with a new tv - no hassles.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your kind comments. We pride ourselves in our customer service and our ability to solve our clients' problems and we look forward to helping you again. If you have any other questions or any comments, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Glad I got it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the 5 year warranty when I purchased my 40" UHD TV. For some reason, there developed a problem with the TV. I took it to the Geek squad, and they shipped it to Atlanta for repairs. One week later, it was returned, working flawlessly! Best insurance I could have bought!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv insurance!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv was having issues and I quickly got a store credit about 1 1/2 years after purchasing the tv this plan was added to. I definitely recommend this service for any electronic.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    POTUS TRUMP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use them yet but I’m sure I will ones of these times and will ultimately regret buying from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't go wrong

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't go wrong with a protection plan. Worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used the Geek Squad service several times since this purchase and they have always been a great help. They're very knowledgeable, friendly and more than willing to assist. Highly recommend this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year Geek squad protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for a cheap tv in the bathroom! Very much worth the money for this.

    I would recommend this to a friend