Customer Ratings & Reviews

Awesome protection plan they are very helpful and get things done

Greatest service I’ve ever received. The technician was very knowledgeable and the service was fast and far.

Always good to have prutction plan they very good response and fix it

I haven't used it yet so I don't know yet. but i'm worried our Best Buy closed so I worry about when i need it.

This was a must have with my purchase because I brought a T.V (insignia brand)from Target and it lost brightness , I didn't purchase insurance but I did have proof of Purchase and they couldn't do anything for me and I had the Television for about 4years.I was so hurt because the T.V looks brand new.I learned my lesson so I made sure with this purchase I had insurance added.

Thank you Geek Squad for coming to our rescue when our brand new TV would not come on. Thank you for your prompt response!!

Must get !! Sooo very helpful. I wouldn’t go anywhere else

Well, haven't had to use the protection plan but my last TV lasted 14 months, and was not going to risk it again.

Good to have peace knowing my purchases are covered through this service

I liked this TV. Best price. No issues. Color is good. Sound is great. Easy to install. Picture clarity is great.

Five year geek squad service warranty is the best thing you can do. It is reasonably priced. And covers for five years! Against almost anything that could happen to your TV. Or other products.

Wanted a piece of mind. Bought 2 year protection plan just in case. Everything was explained to me. Felt like a good deal. If you are going to invest in a product, might as well protect it.

I purchased the 5 year Geek Squad protection just in case something goes wrong. The last Sony TV I purchased, 10 years ago is still working and I purchased extended warranty for it, but never had to use it.. I hope this one will work and last as long or longer.

This service makes me feel safe with my tv and my purchase

I enjoy utilizing the Geek Squad. They've kept my lap tops and tablets running in top condition and have always aided me in anything I didn't understand.

I have an appoint thursday regarding my Ipad. I have an old hp and the help has been fantastic!!! Just a phone call away. Looking forward to see hw my grdson enjoys his new TV. No worries qeek squad contract. :)

If you're buying high performance equipment, this is worth it. I've had several TVs and items have failures and working directly with Best Buy/Geek Squad is far faster and easier than with the manufacturer.

Courteous and efficient. Conscientious of our home and property.

Rep was outstanding. Was able to troubleshoot and order replacement within minutes.

Great service to have of something goes wrong with one of your products