Customer Ratings & Reviews

This is my 2nd tv in the past 3 years that has been replaced by the added warranty. Service reps are great respond in a timely manner. I happy with their service!

Worth every penny. I would not be without this service.

Have not had to use this service yet but the assurance of being able to bring in my TV for any issues makes it worth it. OLED Tvs in particular can have burn-in issues that make this service essential.

Working with the people at Best Buy was easy and quick.

Haven’t had to use, but peace of mind if any issues arise!

very reliable and professional. got the 5 years geek squad warranty for TV and they were professional in first inspecting the TV for the fault and then arranging for a replacement

Went in for a phone repair . Checked in hassle free and returned within 2 hours to pick it back up. Staff is very friendly and knows what they are doing . I would recommend geek squad service to anyone.

Haven't had to use it but know of others that have and they only say wonderful things about the level of service they receive and their product fixed or replaced in a timely fashion.

Geek Squad is Great, I could not get along without them. If I have a Problem I just give them a Call and it it needs to be repaired I can make an appointment and drop it off. GREAT SERVICE.

haven't had to use, hope all is well when or if i should it be needed

The GEEK program was introduced to me for protection it’s the perfect fit if I ever need them

No complaints hear quick and very gentle treated my stuff like a baby lol

Did not blink in wanting to include this with my new purchase of my washer & dryer combo. the cost of parts and labor is unreal if something breaks, so I have peace of mind.

everytime I buy expensive devides i get the protection plan its a good safety nest. Ive had a tv break on me after few years and got my money back to go towards a new one.

Practically a must do today with products not as reliable as years back. Saves additional headaches & $$$$.

This 5 Year Standard Geek Squad Protection is the best in the business - we always get the protection plan on every Item we purchase at Best Buy

I am very satisfied with the product and they explain exactly what you are getting when you go in store to ask more about the product.

Easy to buy and from what I've read covers most use cases...Hopefully I'll never have to use it, but better safe than sorry :)

I have used the Warranty on other products at Best Buy. It is well worth it. Awesome coverage. But i have not had to use the Geek squad on my new Samsung yet. But i have used in the past.

We haven't used this yet but I have always purchased best buy geek squad for all my other devices and its a must have I highly recommend if you are like myself and not computer savvy