Customer Ratings & Reviews

Awesome thing to have with fast service. Bestbuy couldn’t have offered a better service.

Purchased the Geek Squad protection plan with my new 55' 4K TV. I had the same program on my previous TV and highly recommend it. Best money I ever spent. 5 years of piece of mind

Thanks Best Buy for having insurance programs, becasue some electronics fail.

I purchase extended protection from BB on all major electronic purchases. With the declining quality in electronics recently it is definitely worth the cost to me.

this might be good if something goes wrong...hope we don't need it. This was purchased because I made a mistake elsewhere and didn't purchase a plan. Then when needed didn't have it.

The warranty is a great savior, it is just like having insurance on your appliances

I'm the IT Engineer for my company and I purchase this protection plan due to a TV that monitors our security cameras went out. Hopefully if the TV malfunctions , Best Buy will do whatever it takes to cover the TV.

If it breaks they'll come out and fix it or replace, id say thats worth it

Excellent customer service had all the answers to all my questions made me feel confident with my precious.

I purchased a 65” smart LG TV and I have no problems. A issue did arise at first but all I did was go to the Best Buy store and they immediately resolved my problem.

The kind lady asked me the right questions and was able to solve the issue with minimal time and even less aggravation. I always appreciate intelligence and attention when dealings as a customer.

I like having geek squad, for the most part it has been great, I did have a problem with my laptop, brought it in, they sent it out to be fixed. They also charged me because they said the problem it had wasn't covered under my protection plan, but when I got it back, it still wasn't fixed, so basically I went with no computer for almost a month.

I know that I will get service or replacement on my product with no hassle,

must get item just incase. fast service and reliable

must get item just incase. fast service and reliable

We never get protection plans for any of our devices but we went ahead for one for my husband new tv. Since we do have 3 kids in the home so just to be on the safe side.

So far haven't had to use it yet. But i'm quite sure I'll be happy with it. We'll see.

Well worth the money. I’ve used them for my computer needs as well as I got free installation of the car stereo I bought because I had the membership. Well worth the money.

This is a great service for any product you purchase that you pay a lot for believe me when that 65 inch TV arrives you want to make sure it looks good mounted on that wall

Finally a good, decent tv for what is actuslly a good price. This is what tv prices should be so everyone can enjoy them.