Customer Ratings & Reviews

Purchased a TV through Bestbuy and wanted a little insurance just in case. Really glad I got this for ease of mind

Would recommend with any purchase. Has saved up from so much money.

I purchased the 5 year protection plan for my new Sony TV just because these newer sets are actually computers....too much that can go wrong. Though it states 5 years, it's really only 4 years because the first year is under the manufacturer warranty. Save the box! I had a 5 year extended warranty on my last tv and it broke in the sixth year.

Acquiring this warranty provides some comfort and added protection for this quality product. Geek squad technicians provide the necessary feedback to remediate concerns quickly.

Acquiring this warranty provides some comfort and added protection for this quality product. Geek squad technicians provide the necessary feedback to remediate concerns quickly.

Always get great help every time I walk up to the geek squad counter.

I always believe it is better to be safe than sorry, and definitely that applies to consumer purchases. For the price of a 5-year warranty and the Best Buy customer service that comes with it, it was an easy smart purchase! Always buy the warranty.

You never know when you’re gonna need a repair. Peace of mind.

We never get protection plans for any of our devices but we went ahead for one for my husband new tv. Since we do have 3 kids in the home so just to be on the safe side.

Without the 5-year protection plan, we would have had to pay full price for a replacement TV when the old set stopped working.

Help me even though I didn’t have an appointment was very fast

I opted for the extra warranty for the Samsung and Insignia TVs I just purchased. Our 2 TVs were damaged during a power surge when a storm came through. Best Buy covers power surge damage!

Nice ease of mind every time I purchase any warranty through best buy!

I purchased the 2 year Geek Squad for my new Roku TV and haven't actually used it yet, but it covers any damage and even if something as small as two pixels going dead on the screen and they'll replace it so I'd say for an extra $30 it's well worth it.

I have not yet used the Geek Squad’s services but peace of mind is worth a lot to me.

Bought the protection plan for new treadmill. Hoping nothing ever goes wrong but love knowing they will come to the house and fix if needed.

We haven't used it yet, but felt it an added way to cover problems if they should occur. Fairly inexpensive

I don't buy any electronics without this warranty and going with the 5 year usually takes care of any problems that usually pop up after the manufacturer warranty expires. One repair or replacement usually pays for the cost of this service.

My old Television went bad in the 23rd month of 24 month coverage. Was credited for the full purchase price of Television, was able to buy a better unit for the same price.

I have purchased televisions from Best Buy on several occasions and have always obtained the extended warranty offered by the geek squad. It is a great insurance program to ensure that your electronics me expectations and can be replaced if need be.