Customer Ratings & Reviews

Have not had to use this service yet, but I have heard great things from others who have, especially relatives and believe that if it is needed at some point Best Buy will stand and deliver!

Have not had to use this service yet, but I have heard great things from others who have, especially relatives and believe that if it is needed at some point Best Buy will stand and deliver!

Always buy protection kids break everything but the turn around is quick on repaira

As a Best Buy customer I’m very happy and impressed to have the option to purchase a two year Geek squad protection for a reasonable low price.

great to have as the geekk squad delivered and hung the tv. Hooked up the sound bar and all our additional equipment and made sure everything works.

Geek Squad does not disappoint! Know that I have this protection for me new TV gives me peace of mind on my purchase.

I love Geek Squad. Service is excellent. All agents are knowledgeable.

Just you know the geeks and stuff doing their thing

I got this for a peace of mind, knowing my tv is covered for anything

This has been the best purchase made at Best Buy!! The team comes to your house with any tech issues, will mount TVs, you name it!!

Love the peace of mind that this gives me. Every dollar counts but I always have peace of mind with Geek squad

As you know, even tvs have a ton of tech and software in them. All of the new consoles and 4k tvs are very expensive, so I highly recommend purchasing the 2yr geek squad plan through best buy.

Geek Squad is great! Worth it for the peace of mind.

Geek squad good service gave us credit toward brand new Tv!

I'm super glad I had this plan. It saved me from paying full price on a new TV. Bad thing is, everything is done over the phone, and NO 2 people tell you the same thing. NO 2 people have any idea what the last person did, or is doing. If you use this: REFUSE a 3rd party to take care of you. Only use a Best Buy paid Geek Squad employee to do any of the work, AND evaluation. I ended up having to go tho the store in person throwing a temper tantrum to get this resolved correctly. Thank God for the store manager, he was a tremendous help. He got done in 2 days what the phone numbers I call couldn't get done in 2 weeks.

Have not had to use the warranty yet since we just recently bought the TV. It was so inexpensive it didn't make sense not to buy it. Great value and I'm sure the service from the Geek Squad will be amazing!

Geek squad is definitely worth the money! Never purchase electronics without it. Always helpful and knowledgeable with great customer service!

The geek squad came in handy. Customer service is excellent.

This TV was purchased for another individual. Buying the 5-year plan was a no-brainer given the value.

Yes yes yes it is worth every peny i purchase this for my tv my ty got broke somting happen to it but they paid me the tv back