Customer Ratings & Reviews

Easy to understand, good communication. Was given clear, concise answers to all questions

I love the geek squad they help me all the time with many different things

I have always had the geek squad protection and have had excellent service and experience with this service.

The Geeks are the best and good at solving problems and making suggestions.

Great TV.... Wonderful, Bright, vibrant colors. Lots of added app for streaming! Sound is good. One of the Best Brand of TV's to buy!

I have taken my 2 different laptops to get serviced and they always stood by their work if they couldn’t get it right the 1st time and had to bring it back they would fix it

We always purchase extended insurance with GeekSquad. They have always been very professional and helpful.

I had previously purchased the 3 year plan first and was surprised I could replace it for a 5 year plan with in one week. This plan is said to cover tv burn in. Hope for the best....

Love it. Im 69 and installed it myself. Love built in Roku

The agents connected my TV and all my other electronics.

Good to know stuff will be protected for a while past the factory warranty.

Best protection and customer service you can get! They will answer your questions and assist until your issues are resolved! We highly recommend! Please keep up the great work!

Geek Squad always comes through with excellent service in a timely and professional manner have always been happy with their service and is one of the reasons why we at Best Buy

No need to use them yet. Have used them in the past.

We always get the geek squad service When we buy tech/tv equipment from best buy. Service is 24/7. Usually service completed in one session. Agents usually very helpful and patient.

the geek squad did such a job and explained in détail everything that i feel like a "GEEK"!!!

Great plan had it for over a year and havent had touse it yet i am glad i invested in it

The agents that come in are always knowledgeable. This has been a great way for us to have so many things done - from hanging and setting up TVs to working on our laptops and desktops.

Great service. Answered all my questions. Had no trouble fixing my issues very quickly.

The kind lady asked me the right questions and was able to solve the issue with minimal time and even less aggravation. I always appreciate intelligence and attention when dealings as a customer.