Customer Ratings & Reviews

Good value highly technical people warranty pays for itself

It’s good thing to have when u have problems with equipment

All good samsung had always been good to me. So all good

Love warrenty and is need best buy is easy to apply it

love it, takes 2 people to put it up... but its definitely a strong unit.

I HAVE NO IDEA HOW THIS SERVICE SHOULD BE RATED. I BOUGHT A CHEAP TV THAT MAY NEED TO BE SERVICED IN THE FUTURE. HAD THE TV FOR THREE WEEKS SO FAR SO GOOD NO NEED FOR THE SERVICE

Easy to install and Great quality ,best Price for excellent product

Hope that this service is not needed, but happy to have it.

It’s good to know that your products will always be protected by top notch professionals.

Got my LG C7 replaced with the newest version, the C9. Geek squad said since they couldn't get the parts in time to fix my old TV they would upgraded to the newest version. Fast and easy.

For my big-item purchase that contains delicate electronics, this seemed like a good idea, "just in case." So far so good, but you never know, and it does give me peace of mind.

I purchase with ever major buy. Its a must have. The service is second to none.

After purchasing warrenty i was informed on what was covered and offered help at any time

Geek squad is very helpful and are very friendly! Thank you!

Highly recommend a 2 year protection for most devices. You just never know what can happen and Best Buy is really quick with giving you a replacement item.

Do not buy this service or at best buy, period. When you try to return your TV that had a display failure 30 days after purchase, they will send you home woth the non-functioning TV and tell you to call a 1800 # that is unable to schedule your "service" in the next 2 weeks. But you cant return it... good thing i paid for the exended warranty. You can only return a product to the store for 15 days after purchase. They would rather pay a Geek Squad to drive 1 hour plus roynd trip to try and repair a $250 tv rather than exchange it in store and send the tv(still under manufacturers warranty) to repair. Worst customer service I've had from any business in at least a decade. If i could give no starsor a negative star review I would.

Great protection for my new TV, not much money, and its for 2 yrs.

The agents mounted my tv and connected sll of the lights

Just glad to have the service iv not officially used it yet.

Usually don't buy warranties but like the fact they will fix or replace. Hopefully won't have to use it.