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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30331 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 432 Showing 8,621-8,640 of 30,331 reviews
  • Rated 5 out of 5 stars

    who doesn't love a protection plan?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't plan on breaking my tv but the protection plans always come in handy!!! I pretty much buy a Geek Squad Protection plan for everything from cameras down to TV's. You will never know what could happen so its best to stay on the safe side.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review of LG soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound when added to our new LG TV, making watching movies more enjoyable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection for TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection for TV, good to have if I need it! Recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have with any product over $50. I never but anything without getting the extra warranty for it. Geek squad is most definitely the best extra warranty you can get.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hoping For The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm the IT Engineer for my company and I purchase this protection plan due to a TV that monitors our security cameras went out. Hopefully if the TV malfunctions , Best Buy will do whatever it takes to cover the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad came through for us.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad set up our tv quickly and professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Birthday gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My brother loves his tv. He ended up getting it for his 16th birthday

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been fortunate in only having to use Geek Squad once. I purchase this protection for all my purchases. With the added protection it they offer, it just made sense.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used geek squad for 10+ years. Honest support staff that had yet to disappoint

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used in the past, not for the TV that was purchased and I loved the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go ahead and purchase it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the protection on big purchases. Best Buy makes it simple to get things replaced and fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad always reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is always available to answer my questions. Great for me I haven’t had to utilize the replacement or repair feature but good to know I have coverage if I need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I have this service for my LG TV. Hopefully, I won't have to use the service but the peace of mind is worth it it for sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The services were readily available and easily accessible

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go back to the old renewal policy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection you can buy but i hate how best buy changed up their policy. Very few items and be renewed. I think it's works out for best buy now instead we the customers..

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek squad protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad Plans are OK but kind of expensive and your refund will only be in Best Buy gift cards

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's better than 2021 i had. old one i had gone blackout even i heard sound from it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfort at its Best!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfort of knowing that I have experts around when I need them for all my Tv needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get geek squad protection whenever I buy something high ticket. Geek squad has never let me down. I will purposely price match at Best Buy so that I can get this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and reliable however the turn time has become a bit slow. It now takes 6 -8 weeks when in the past it would have taken 2 - 3 weeks. Otherwise the service is great.

    I would recommend this to a friend