Customer Ratings & Reviews

I'm estatic that ill be protected with renewal option for my investment since I purchased Element and that was a nightmare ., Manufacturer warranty -Element gets you $99 shipping bill and refurbished product that may or may not work.

Currently I have not had to use the service that covers smart tv, but when I call for support they are always attentive to all my questions, and they always call me to ask how we were in the service.

I just bought a new laptop in September, a Dell, and loved it. Then it stopped working in December. I took it to Geek Squad and turned it in for repairs. Got it back within the promised time frame and it's working great again.

Love this warranty, recommended by all my friends, including friends that work or worked at Best Buy with nothing but good things to say; needless to say, I bought it. I have yet to use it, so my review may change.

I really this item it does its job really well made supurbly for its job

Geek Squad should be the best I guess. Me personally have not had the need to call them but is good to know Best Buy had their own team to help you out any issues.

Great customer service and good product the department had.

Agents came out to my home to replace components on my VIZIO TV. They were very professional and did the work quickly.

I enjoy having peace of mind with purchasing the geek sqaud protection plan. I haven't needed it, but it's definitely nice to know it's there.

We love the sound this gives out. It looks alot better than having speakers all over the place

The Geek Squad protection is the very best! I have called them a couple of times and they were able to assist me professionally and they had the utmost respect for me as a customer! I will always have this protection!!!

Not much to say other than the price of the extended warranty was what I would call fair. It would be nice if this covered 3 years over the 2 year it comes with but I'll take it, especially over the price of the 5 year warranty!

Nothing like having the worry free feeling of knowing you’re covered for 5 years if anything goes wrong with your purchase that you’re completely covered.

Geek squad is a very good value. They are always prompt and courteous. Have had in home visits as well as taken things in to be serviced. Highly recommend.

All hail the geek squad the best service available!!!

The agents mounted my TV and connected all of my devices! They were friendly and nice. I wish I could have them all the time!

I bought this for peace of mind on my new tv just in case get damage

Amazing service. Thank you geek squad. Tv waa easy to set up

Excellent Warranty 5 year even though the tV has a 2 year warranty

Good service, they did a great job of setting everything up for me