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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30353 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 487 Showing 9,721-9,740 of 30,353 reviews
  • Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always buy the protection plan for our electronics and they have never disappointed. They provide the assistance and guarantees that they state in the contract.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t think twice about not getting a protection plan peace of mind for your product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend people to get geek squad, its really useful specially since if something happens to ur device u will get it repair if not u get a new one just for a few more bucks that u pay for getting it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Last one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a sony 55 4k that was on display and the last one in the store so I felt I need to get the plan even though I have confidence that this sony product will last a long time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very responsive to all my technical needs and issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice,very nice no problem.. I’m really like good customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I never have to use the warranty. However it is reassuring to know I have it in place just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 Year protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I added this protection plan from the Geek Squad to my TV purchase. If my TV has any problems after the manufacture warrantee expires, Best Buy will fix or replace it for free if you have their additional 2 year protection warrantee .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Higher priced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price is high but still way less than replacing full unit at full price Complete piece of mine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rules

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since the decline of Sears, Best Buy is my go to for big electronics and appliances. Geek Squad protection is a big reason why, no hassle warranty service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv starting having issues after about a year and a half they came out and replaced my tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I didn't get my TV installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not get my LG TV monitor on my wall I just went to Bestbuy and purchase a nice TV Bestbuy had a really good sale on different brands of TV to choose from

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Best Buy warranties. They are a great value for the piece of mind gained knowing that my electronics are serviced by the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Included with Tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works and is functionable and is described as per description. Best Buy with the win.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would always recommend geek squad coverage , u just never know when u would need the protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extend warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very worthwhile program especially for larger televisions. The technician coming to the house to fix it was covered under the contract on the larger TVs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the main reason I shop at Best Buy is because of their amazing warranty. I’ve had to use their warranty on a few occasions and it has always been hassle free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always make sure i put geek squad on my electronics! Especially ones I buy for my daughter! It is a great investment and piece of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good, I love it..............................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seems worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it yet and I hope I don’t but for the price seems worth it

    I would recommend this to a friend