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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30807 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 491 Showing 9,801-9,820 of 30,807 reviews
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected my TV and all my other electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs Figueroa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is great to have piece of mind if something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't tried them yet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the policy for a new TV. I havent had to use the Geeksquad protection yet, and hopefully never have to, but its good to know that they will replace the TV is there are any problems that cant be fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Assistant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually had to have a tv replaced. Geek Squad made sure I knew it had to be removed from the wall to get replaced.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    like insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is like buying life insurance...you hope you never need it. We have not needed it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the protection plan. It has saved me twice! No hassles!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. They did a great job hooking up my TV and got there on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad made this plan affordable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan is good for 5 years I found it affordable because in case of my tv gets damaged that plan would help cover the costs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind with a big red bow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not ever needed to use this protection. In my opinion, I rather have peace of mind than wish I did and have to pay for repairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this with our new TV. I have not used it until now and hope that I never have to use. But good to have the geek squad backing me up if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung tv 43

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great tv the 4k graphicsin crystal works on xbox and looks so real.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They carried my giant tv up my awkward flight of stairs up to my apartment for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad A+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good service for someone like myself who isn't the most tech savy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mibd

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't have to used it yet, but I love the peace of mind of knowing that I've gotten extended protection and my TV is covered for all and any damages.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting a Best Buy warranty is always a good deal! With the smart tv's being a "fairly new" technology, I figured I couldn't go wrong with the fantastic Best Buy Geek Squard looking out for me for the next 5 years!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good insurance hope I never have to use it gives your piece of mind

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its was good for the price and a quick replacement for my tv that decided to break before the wolrd cup final

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job, great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the TV, picture and sound are excellent! Gaming is amazing! Service was phenomenal, they were able to help me quickly and resolved everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the service plan, never forget about this plan

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Geek Squad Fixed My Computer

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Geek Squad team are amazing. They explain everything to you from a to z.

    I would recommend this to a friend