Customer Ratings & Reviews

I have peace of mind knowing that any problems with my new television will be taken care of in a timely fashion.

I really like this purchase. Made sense to purchase

Haven't had to use it, but I like the quality of work they have done on previous issues. Better to be safe than sorry.

I hope it works. I am a little confused about what is Geek Squad and what is TotalTech.

The protection plan is very beneficial. I have always purchased them and it well worth the expense.

instead of taking chances with an expensive purchase of my tv, i covered it a 5 year protection plan. now i can not stress in case some issue arises with the tv.

I love the extra protection for my items, essy way to access technical support.

Luckily I haven't had to use this yet, but I am confident that if I do, I will get great service like I have before in the past with Geek Squad Service.

You need this Protection, the warranty offered at Best Buy is not as expensive as in other places. When you compare Sear and other competitors the warranty is about 20% of product instead of the 50 to 60 % others charge

Have not called on geek squad, haven't needed to call.

I also get the service plans because of the wear and tear on the devices. Luckily we haven’t had to use them as of yet but I’d rather be safe than sorry!

Always satisfied with Geek Squad Service Plans. Great service at a reasonable price

picking up another x95j today as last 2 had problems, one had crack in screen and second had band down middle of screen, so picking another one up today, 2 year warranty is probably best to get although sam club and costo offer free 3 year warranty’s and 90 day return policy’s so i would like to see best buy’s policy’s on pair BUT only best buy will actually come to repair the tv in home, other stores ether ship it out for repair or replace entirely

I would Always recommend the geek protection. Most warranties at other businesses are not worth purchasing I purchase everything I can from Best Buy.

Fortunately, I have not used the five year geed squad protection plan. Hopefully, I will not need to use this. Just purchased it as an insurance policy.

Fortunately, I have not used the five year geed squad protection plan. Hopefully, I will not need to use this. Just purchased it as an insurance policy.

Our warranty was for five years for $39.99 - what a deal! I'd recommend the extended warranty to anyone purchasing a TV from Best Buy. You never know when something might go out and it's a good deal!

Geek Squad is worth it! Save yourself a lot of time and headache.

It's just like any other insurance product. It's worthless until you use it. We have had to use Geek Squad protection twice and it's paid for itself 10 times over. It's hassle free, it's simple, and 100% worth it.

Got 2 years protection for my tv. Never needed it but good to have.