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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30414 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 717 Showing 14,321-14,340 of 30,414 reviews
  • Rated 5 out of 5 stars

    Lifesaver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best decision I could have made. They took care of all my concerns.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get protection for your products. You never know what might happen and it is a solid investment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No Brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I felt that purchasing a product that cost a decent amount of money that at least if anything goes wrong it will be covered n I wouldn't have wasted all that money and have to buy the product again. This seemed like a no Brainer to me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Geek Squad purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My purchase of this product is to ensure that I have coverage for my television just in case it's needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not a bad price in case something happens

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a backup to my new Samsung 4K TV. I like the quality of the products from Best Buy so I preferred to buy my TV from somewhere I could get Tech Support easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had tv delivered. they brought it in the house. havent used their service yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never buy an expensive product without some sort of protection plan. Geek Squad has never let me down!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flawless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Flawless installation ease of operation no complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use Geek squad for this product yet. But in the past Geek sqaud has been very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart TV 5-year Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Protection Plan, as with all electronic devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 43-inch Smart TV Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Protection Plan, as with all electronic devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    been taken care of

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When ever we have had problems with TVs from the past, the protection has taken care of us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i feel save having this protection service with geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't needed it yet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for piece of mind. It's here if i need it .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy protection on all products I purchase from Best Buy as they will either fix or replace anything that is protected if something goes wrong or it is faulty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got for a good price. Will it be worth it? Who knows but it's nice to have backup

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cashiers was very Helpful and Courteous. The team member was Very Polite and Helpful when assisting me in loading the purchase to mr vehicle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are always so helpfull I'm glad I took the extra coverage as I'm not electronically savvy,and they are always so helpfull,professional,and patient!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good old geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good old geek squad protection! Mostly am pleased with the support at best buy locations. Of course, it can vary from store to store, like any business. No support network is perfect, but it is nice to have this to backup your devices!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had a chance to use the geek squad yet but I think it was a great investment. Thanks again

    I would recommend this to a friend