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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30416 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 735 Showing 14,681-14,700 of 30,416 reviews
  • Rated 5 out of 5 stars

    Good protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use protection plan yet, but we ALWAYS purchase it. It has helped more times than I can count

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t let me down yet, hopefully this service will not be needed... but its good to have a security blanket

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for expensive electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I normally don’t get extra warranty but in this case I did because it is an expensive purchase. Doesn’t protect damage from fals though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is good really good you geeks squad if you buy it if not it well cost you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service on broke tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection and service from local Best Buy. Had tv problems and they took care of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never Fails

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for an even greater price point. Always get Geek Squad protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They communicated with me and were very respectful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever we've had to call on the Geek Squad they've always been knowledgeable and ready to help us out. Thanks so much!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is on the job,nothing like having the squad on board

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek the freak

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is the best squad around.. Hands down they come thru like the Cowboys on the 5 yard line...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protects

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents are always responsive! No issues with returns or repairs. They work around my busy schedule.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not sure

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But everything i got was great besides my head phones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing thank you I appreciate everything you guys do

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Price of mind for most big purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was fair to protect my purchase. I have yet to have to use the service but am confident in what I am protected against for the price it paid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely worth the value!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy all my electronics from Best Buy just because of their Geek Squad protection plan... I love geek squad!! They always take care of all my needs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will use in the future

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We feel this was a great purchase for us and we are happy Best Buy offers this for our electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend always worth it just incase something happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having a great experience with this warranty in the past! I’m feeling good knowing that I’m covered!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With Best Buy store nearby to us and qualified Techs, I not worried for 5 years now about this TV warranty, instead of going for Samsung Warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used the protection plan before on a different product. Really easy and fast.

    I would recommend this to a friend