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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30417 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 749 Showing 14,961-14,980 of 30,417 reviews
  • Rated 5 out of 5 stars

    Service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always nice to know you have added protection if needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gooooo geek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two words: geek squad. Never lets me down! I can always count on them to get my repairs done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Checked tv problems and wrote order for replacemen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv went kaput and Geek squad was extremely helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought extra protection for my tv if anything ever happens to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent needed the Geek Squad yet. But I will say that the associates were very helpful in finding the right TV for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection is great but Covers almost all Great customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to utilize the feel squad for my recent purchase but have used in the past and had no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this geek program or service is a very good deal I recommend everybody should sign up for the geek program

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It hasn’t been 5 years yet but i think it’s a good value for the money. Especially with the tv I bought!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty would never purchase a product without geek squad support best tech team out there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying the protection plan gives me peace of mind knowing if anything should go wrong it’s taken care of

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reasonable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tv works perfect, I have not used the insurance yet, but the price is reasonable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always use Protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase Geek Squad Protection on big ticket items. I have peace of mind knowing that it will save me lots of money if I have to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t leave without this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I did not purchase this, I would of had to buy a new tv at $500-$700. This really came in clutch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad member.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowing that I have Geek Squad protection helps me rest easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use this yet, but good to know the guys are there when I need them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use this yet, but good to know the guys are there when I need them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would never buy a product without Geek Squad protection. It is a must abd it pats fir itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Came quickly and performed the serves neatly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints about the job done. Came on time and finished promptly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the 5 year warranty, haven’t had to use it yet. Just a security blanket in case something fails.

    No, I would not recommend this to a friend