Customer Ratings & Reviews

Worth getting protection for all devices or products

Protection program is great. Very helpful to have and very friendly staff.

great and convenient service in the event your device needs to be repaired

Would recommend this for every purchase. If you are experiencing any issues the geek quad will help

This Samsung 8 TV is a new replacement for a defective Samsung TV. Best Buy conducted good business

Geek squad protection, is totally hassle free, they stand behind it

Geek squad protection, is totally hassle free, they stand behind it

Haven’t had to use but I’d I need them it’s nice to know so have this service. Glad it was included

the agent mounted my tv and made sure all was working properly

a must have now days with the new electronics for support

Great to know just in case if anything should go wrong with my products it will be repaired or relaced like new! I always had the greatest service when needed.

always recommend! great help have used successfully on other products! never leave the store without it!

A little disappointed in Samsung not Best Buy for taking 6 months to get my tv exchanged out for another tv. The Geek Squad tried their best to fix it.

I got the extended warranty for the TV because the technology is still fairly new. We have not had to use the warranty yet, and hope we won't need to.

I really like the service provided by the Geek Squad. They are quick and very thorough.

Five year full warranty. Can't beat the coverage anywhere. Covers several mishaps and other related situations. Highly recommended for any item purchased.

Have not used it for anything but wanted protection for the Samsung 7000 TV, did not want to deal with Samsung for issues of the TV for next two years.

Always good to buy warranty. Don’t leave Best Buy without it.

Great service which give you a peace of mind if anything needs to be repaired.

Good to have when making an expensive purchase. You never know when you’ll need it.