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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30418 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 764 Showing 15,261-15,280 of 30,418 reviews
  • Rated 5 out of 5 stars

    Took care of my issue ASAP!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came through with excellent customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is highly recommended with any tech purchases to protect your investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing saved my butt once or twice. It was awesome. Glad I got it. Usually don’t get it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth, professional delivery. Timely and prompt. Satisfied!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year insurance.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the protection because I bought as a gift. Older couple who knows nothing about technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can never go wrong with geek squad protection, if the Geeks can’t fix it they replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came in on time and connected my TV to my all my devices ,no problems since then

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good product that i would recommend to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    well needed...had to return tv for another set...glad i got the warranty

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us! We're glad to hear that the experience went well despite the situation. We definitely think it's important to protect your investments just in case. If you have any questions or concerns, please reach on out!

  • Rated 5 out of 5 stars

    Geek Squad protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is awesome. They are available almost every time I need them! their service is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have not had to use this yet but it’s great to know it’s there when we need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan for the cost provides assurance for any premature product issue that may occur.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service and trusty tech help. A worthy buy to have a piece of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They have always performed to specifications

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Besides the long lines at times depending on the store location, Geek Squad has always done a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Technical Service experienced and support from the Geek Squad

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I don’t know

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really can’t rate them for this product seeing as how I haven’t really utilize the geek squad service for this purchase. However I have had dealings with the geek squad with other purchases so I rated them a 4

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect protect protect!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plans from BB are really the best. I hope it stays this way.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind words! We really appreciate it. We're happy to hear you like the protection plans and look forward to keeping your products protected. Please let us know if you have any questions!

  • Rated 5 out of 5 stars

    Not really necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent used the service since I got it and i kind of wish I hadn't. But, that's not their fault, its mine.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Play it safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product tha services it purpose and recommend it to anyone looking for protection for there tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have little ones, so this is a necessary thing if you like your electronics.

    I would recommend this to a friend