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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30450 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 829 Showing 16,561-16,580 of 30,450 reviews
  • Rated 5 out of 5 stars

    5 year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the 5 year warranty. If any thing happens they claim to give the amount I paid as credit to buy a new one. Let’s see

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is the best every time I call they answer my call they very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased with product, very cheap. Don’t think I will need it but always best to be safe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this insurance for my new TV. I hope the TV lasts and I won't have to use this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super fast very friendly excellent service I would return

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great plan that they offer! It's great having that piece of mind knowing they're able to assist if anything happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My student can use it anywhere there is a Best Buy!! Even in Ohio

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very friendly courteous and professional and very helpful with my issues on my lap top

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always very helpful no issues. They helped me out with my prior items and very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always at your service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I reached out for help with connection and the rep was so helpful

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.

  • Rated 5 out of 5 stars

    Trust the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value, and security for your purchases. Trust the Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far no issues but good to have peace of mind these days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great customer service . how not use Geek Squad yet but will it i have and problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I try everything once

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot say yea or nae on this service . I have never had this . I have heard they are good and the ideaof never moving my tv again was worth it .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad provides wonderful service and offers great protection for your purchases

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bought protection incase of

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not purchase a LG tv before. Very happy with my Samsung purchases for years. However, the value of the LG was worth the purchase, however I decided to take out the insurance just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you dont have this on your purchases, you should.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have for anything tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy extended warranties, and they've never been anything less than the right decision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope I never have to use this but, like more protection services, it gives me peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Necessary but I hope I don't have to use it!!!!!!!

    I would recommend this to a friend