Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30451 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 840 Showing 16,781-16,800 of 30,451 reviews
  • Rated 5 out of 5 stars

    Peace of Mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and helpful sales people. Haven't needed this yet but have peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 years coverage!!! You just can't beat it!! I still haven't had to use it and hope I don't but five years coverage is the way to go

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Considering I am not a geek, this works great when I need help with my electronics.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Monitor coverage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used this service yet. I bought it for assurance of having a working monitor. It has not needed any attention of the squad as of now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have not used it yet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used them yet. My tv has not broken down yet, but if it did i know they would help me out.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad/Customer Care

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is unparalleled ! My TV was not working only a few weeks after purchase and I was able to get it replaced relatively quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to get the geek squad protection plan!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to have support if we need it And ease of replacement if flat screen has an issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always best to have extended warranty to protect your investments. Gives you peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always best to have extended warranty to protect your investments. Gives you peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mjckl

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad disconnected my old equipment, connected the new, and explained things to me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranties

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad purchases are awesome to have. Best Buy is very helpful when something is wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is the way to go on items that are expensive and possibly could fail.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpfull.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Theagents that came out were very knowledgeable and very helpful with any questions that l had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection is a must

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got to have that protection. Especially on television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the protection plan and they always take good care of me if I need their help and service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection warrentee

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The peace of mind for protection beyond factory warrantee was a great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Costumer service is amazing they rlly do a outstanding job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this protection. They also hung up my TV, which they guaranty, so that is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent came to diagnose the problems with tv After waiting the specified 60 days they replaced it

    I would recommend this to a friend