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Customer reviews

Rating 4.7 out of 5 stars with 30483 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 896 Showing 17,901-17,920 of 30,483 reviews
  • Rated 5 out of 5 stars

    Timely response

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent friendly and professional. Explored all options to fix my previous issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love qeek squad you call them and there are there to fux your problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For 2 yrs and less than $50, you get all the coverage (not basic) you will need for damages that are not your fault. You can't beat that!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I won’t have to use this but it’s good to know my product is protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    device protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a recent lightning strike, and having to shell out cash for replacement of several pieces of electronics-peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fazal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the geek Squad from Best Buy always available to help.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice to know its there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had to use it but its nice to know its there

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Geek squad protection? Really?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beware of warranty terms actually starts the date of purchase and not after manufacturer warranty expires as the employee stated. Shame on myself for entrusting the sales person and not reading the terms. And shame on the sales person for the misinformation to get the sale. TV went out one month after this warranty expired.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank goodness we have not had to use them yet. But friends said it was convinet and quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not mine purchasing the 5 year PSP on this baby. I knew that if this item went bad or died, I would not be a happy camper with no TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have this as a backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a TV for my bedroom and thought it was best to get the protection plan. I haven't used it yet, but the coverage is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Havent had to use yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only have heard good things about it. Worth investing in to protect your big purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Panasonic TV extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV failed after 6 months. Took to best buy to fix, not fixable or replaceable but got store credit for full price toward new tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Last longer .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You want to have to have a better piece of mind you go ahead and get this. No complains here .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service in helping with any needs. Quality help and no hassles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They installed my tv quickly!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv was mounted by them and they did an awesome job. I could have never done it without them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The great squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got protection for my Mom’s TV just in case something happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad problem solver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It good to have protection,anything happens it will cover everything.I’m worry free

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have previously purchased protection plans at other stores, but never for this great price that best buy offers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and convenient. Very helpful in setting up my device

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!