Customer Ratings & Reviews

Originally was not going to purchase but decided to go ahead because TVs are now computers and having had to replace a bad piece of hardware unexpectedly on my PC was expensive. I liked the coverage, cost and peace of mind offered. I can't give 5 stars till I actually use which I hope won't be needed.

The service is worth it is good to have your purchases covered. I recon to invest in protection if you are spending a lot of money. Protect your investment

Works great. No buttons on tv, but remote battery life is shown on the tv screen every time you turn it on.

I always have geek squad on all my devices. When something stops working I can turn it in for a new one.

I have only once not buy the warranty and that one time I didn’t the tv starting having issues! The other 3 times I got the warranty I have not needed to use it yet! It’s worth it just in case!

I won’t worry about things going awry. My Mother would be sad if something went wrong without help available without a charge.

I thankfully haven't needed to use this service yet, but the peace of mind is worth a lot more than the price.

Great service. Answered all my questions. Had no trouble fixing my issues very quickly.

So far so good since best buy has honored its warranties for me by either repairing or replacing electronic products that stopped working for no good reason.

They are all was good on top of you have trouble they are there

Had a dent in our new refrigerator and when we called the agent was able to compensate us for the damage. We ended up using the extra funds towards a new 55in TV. Thank you.

I slways buy the extended protection warranty on my electronics and appliances because these days who knows if the manafacturers quality control Or products production is any good . Always good to Have.

Have yet to need the service of the geek squad. I am confident that when I do need the service I will not be disappointed.

Love there protection plans. Easy to get my stuff fixed or replaced. I always buy certain products from them cause if there protection plan.

Love there protection plans. Easy to get my stuff fixed or replaced. I always buy certain products from them cause if there protection plan.

I buy these a lot. When I need help, I go into Best Buy and the Geek Squad agents are always very helpful and knowledgeable. Highly recommend if you're not 100% savvy and could use a little help!

Very nice and professional. He arrived within the time limit. Completed 3 jobs. Set me ring door bell camera, installed a chime and faster modem.

Won’t buy anything without a warranty after they have fixed numerous items for free

Warranties are tough to review, because you typically haven't used it yet because the item is new. If they'll replace the item immediately, refund my money, or apply the difference to another TV, then it's worth it.

Purchased protection plan to protect my new tv. Great investment for the tv. Highly recommend getting the protection for an high value electronic item..