Customer Ratings & Reviews

My customer representative was amazing and attentive!

There was no way I wasn't purchasing Geek Squad Insurance for protection and peace of mind!!

It is great that such a long warranty is offered. I have been using geek squad protection for several years on products, and when there is an issue with a product, it is usually replaced in store on the spot hassle free.

Only purchase just in case something happens but never have needed it luckily

I always buy the protection plan for items that are easily broken like gaming headsets and vacuums. It’s extremely easy to use.

Great peace of mind that I hope goes unused. If something does go wrong, I'll have some recourse.

Thankfully I haven’t had to use it so far! Better to be safe than sorry.

The Geek Squad service agreements are the best. If they can't fix it, you can credit to buy something else. They have always been very professional, helpful and understanding when I needed help.

Excellent choice. Good value, quality , performance. Good advise from sales representative

Absolutely great warranty/protection plan for the money. You get five years of coverage on this TV and some peace of mind so you don’t have to worry after making such a sizable purchase Best Buy always has your back!!!

Worth the money if you spend more than $600 on a TV. Also 55" TV or larger they come to you to fix it.

I bought it for my tv, but when I had problem with my tv display they refused to fix it saying that there’s a physical damage; however there were absolutely no physical damage at all and it was like new. They told me even though there’s no visible damage but it is considered physical damage. I just wasted my money buying geek squad protection

Very good and had no problem loved the items I receive

Got this for the husband for Father's day. He is a gamer and loves the graphics and clear picture. Can't get him off it now

I'm so happy I got the service plan for my new tv. It is nice not to have to worry about bringing the tv in to a Best Buy location if anything were to go wrong with it. It takes my worry away. I haven't had to use it yet and am crossing my fingers I won't need to. I consider it insurance.

Geek squad protection is a must wear any electronics Purchased at Best Buy you might think you don’t need it, until you do.

The customer service was spot on as usual. I specifically wanted Geek Squad cause I believe they are cheaper then their new protection plan. That and they give awesome service.

Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent

Beautiful tv!!! Love the way movies sound! No sound, just the tv

They were super helpful and insightful . I literally was in the store for maybe ten minutes