Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 25352 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 350 Showing 6,981-7,000 of 25,352 reviews
  • Rated 4 out of 5 stars

    safety switch

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    never know when a electronic product may brake. don't forget the handling in store on truck hey you never know

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad ROCKS

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    as always... Geek Squad is always very helpful. Just give them a call. I haven't had a problem at all with this TV i boight, just little questions here and here. But I know i am fully covered if something happens to it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well protected.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad that I purchased this not only for security if something were to happen in 5 years bit to also be future proof with the newest technology is something happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had Geek Squad protection on many, many products. In those are events that I have had to use it, the service has been stellar and able to resolve the issue in short order or I was provided with a replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Judgement Call

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good idea to purchase if your product is over 500 dollars / That is the rule I follow / Use your best judgement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I purchased the service agreement

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy that we originally had a service plan because we needed a replacement TV when something and the service plan covered the whole cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got insurance, it was a great deal. 5 years. It’s worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to protect the investment. The price is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is peace of mind on my purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had Geek squad extended warranty on our last television and because we had it and the tv failed we got credit for a new one. That is why we bought it on this new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You never know when you’re gonna need a repair. Peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed my PS 5

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Help me even though I didn’t have an appointment was very fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service but schedule takes too long.. hire people!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchased 5 year extended warranty it’s worth it and it gives you peace of mind, had 3 TVs in the future with Horizontal lines and the replace it with a better tv cause the model I bought was no longer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repair resource

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this service to correct both major and minor problems with my computer and have been impressed by the knowledgeable, courteous and patient service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents installed my washer quickly and was very informative about exchange policy and what to do if we have any issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome protection now I can rest assure that whatever happens to my electronics that I don’t have to worry because beat buy will have my back!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total tech

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good purchase this product exceeded my expectations!! I would recommend this to each of my friends and family members! Great job Best Buy team!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 Year tv warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always attempt to purchase the Best Buy warranty because I deal directly with them instead of mailing stuff or worse. I purchased it at a reasonable price for 5 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for OLEDs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had to use it but glad I have it, ease of mind just in case something goes wrong. Suggested for OLED and appliances that use water.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use it yet, but is a good value. If you divide the price by the 5 yrs (60 months), it’s just a couple of dollars a month for the piece of mind it provides

    I would recommend this to a friend