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Customer reviews

Rating 4.7 out of 5 stars with 25435 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 439 Showing 8,761-8,780 of 25,435 reviews
  • Rated 4 out of 5 stars

    They help me with some software issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Useful if you're prone to accidents but would buy again if the product costs over 200

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and done properly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent is very knowledgeable and efficient in the job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GeekSquad has never been a disappointment. They are definitely worth the cost. at extra $30-$50 you get an extended year of protection with no questions asked replacement policy. No competition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    To me a must for TV’s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy my extended warranty from geek squad. I have used it 4 times throughout the years. Especially it covers burn ins in OLED TV’s.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing TV and any app you need is in there. Quality is good andy going from one app to another is pretty quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad protection is highly recommended. You call for a reservation or drop in the store for one. The customer service is superb.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great things

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I personally have not had to use the protection, but have heard good things about it. According to everyone I have asked, best buy has held up their end of the bargain, take or give a little.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I wish I could give 10 stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never be without Geek Squad. The service is outstanding. I called on a Friday night at 8pm and was able to talk with someone and get an appointment set up. Very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad are the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad are the best i recommend everyone to purchase it you will ease your mind they got your back

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A bit expensive but better than unprotected.!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insurance In Case something goes bump in the day as well as the night. If it's manmade there is room for error.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Never needed it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just goes, if you buy the warranty nothing will go wrong, Every product I don't get the warranty for dies with in two months of warranty expiring

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase this piece of mind. Best competitive price for five-year warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to work with. Explain issues well and wirk to resolve problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always a struggle of whether or not to buy a warranty! When I do, I’m glad I did. When I don’t, I’m sorry!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and excellent knowledge able agent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Geeks Ever!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better to have it and not need it than to need it and not have it…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    From one Geek to another Geek.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speedy and efficient great to work with very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek protection plan, reasonable and Best Buy for your money. No worries if anything happens. These Geeks know their stuff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PROTECTED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the plan for my new TV. I believe it’s better to be protected than not to be. You never know, if it stops working, I have backup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t check out without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having the 5 Year plan for extra protection in case of any unforeseen issues.

    I would recommend this to a friend