Customer Ratings & Reviews

I brought the Hisense 70" Tv and it was working fine until it started blinking in and out and finally it will not come on at all. The sad part about it the TV quit working 2 weeks after the 2 year protection plan expired. I thought that we would get some kind brake or grace period but they told me I was just stuck with the repairs! 2 weeks? I think I should have been given a break!

I would recommend getting geek squad. They are quite helpful while the service lasts.

Fan of the Geeksquad. They are always polite and helpful

Do take anything home without it. There will be a time you will regret it with the quality of electronics these days.

Great service. On time. The help that one expects from a technical group.

You should always protect your products with a protection plan

Geek Squad is the Bomb!! They are always and time, professional, and fast.

Good coverage and gets the work done fast and very reliable.

Unused at this point but product is new. I purchased this due to the cost of the OLED TV and possible future repair issues.

Bought protection plan when I bought the TV. Within 6 months, power surge fried the HDMI port, even with grade A surge protector. Called for service and was back up and running within a week. Beats having to go shell out the $$ for another TV.

Never had to use it but glad I have it, ease of mind just in case something goes wrong. Suggested for OLED and appliances that use water.

Excellent Value, they take care of you right away. It is definitely worth every penny specially since the quality of the tvs have gone down the hill.

In my experience I always get geek squad because once They fixed my tv 3 times and finally they gave me store credit almost the same price that I paid 2 years ago. With the store credit I bought a bigger tv and the newest technology

Sales personnel were great even loaded in my truck

Always have to be protected with big ticket items. You need to feel confident that if anything goes wrong you are taken care of.

I have not had to use the service as of this moment. However, I am happy to know I. do not have to worry if I ever do need service.

Like a favour for love best by perception friends hassle free if anything happens all you have to do is bring in need if they can't fix it they will replace the I never had

I really like this service because Best Buy always takes care of their Customers and very friendly Geek Squad staff willing to help people with their products. Good choice for warranty and protections as well.

Have not had to use them yet.asdfghjklqwertyhiopmnbvc z

The cashiers was very Helpful and Courteous. The team member was Very Polite and Helpful when assisting me in loading the purchase to mr vehicle.