Customer Ratings & Reviews

No review nothing to say pleasure dont as me ha my use the stevice

Have purchased peak squad warranties in the past, and I’ve always been satisfied.

Geek squad was super efficient and easy to deal with. I thoroughly enjoyed their helpful

Geek Squad fantastic Service company with quick complaint response.

The Tv was changed when i returned it cos itwas damaged

I love how I will be able to get help for the next 5 years. So Thanks!!!

Geek Squad is responsive and quick with their help. I’ve never been disappointed in their solutions to any problems or inquiries I’ve had.

[Employee of bestbuy] The install was quick and seemless. No issues and extremely professional.

Always got to get the protection plan. You never know when you’ll need it

Good picture and lots of new things to do on it with internet. The sound is good but it seems to turn up on its on it could be the stations lol but it does have a louder volume then any other TV we have own in quite some time.

Must have! Offers a peace of mind for the next 5 years

I believe in warranties. If your TV breaks, bestbuy geek squad will give you back what you payed for or you get to put it towards a new TV.

Warranty covered a brand new model of our tv when it went kaput. Highly recommend. Installed for free

!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Every time I have to call the Geek Squad on a warranty issue I have a hassle. When my Sony TV died after only two years, I was told I would only be given current market value of $1080 for my $1700 TV. Also, that I would not get delivery and installation and as usual I was told I am out of the service area (even though that doesn’t seem to matter when they are selling you the TV and warranty). Lucky for me the store manager agreed that this was ridiculous and got me a replacement TV of equal value and had it delivered and installed. It’s too bad I can’t devide my review into two parts. 1 Star for the terrible Geek Squad phone customer service and five stars for the store manager!

Anytime I buy anything from Best Buy I always put insurance on it . It’s great because if something goes wrong with it or it gets damaged they will cover it and fix it , if they can’t then they replace it .

I usually dont get the protection for anything, but since I saved so much money on the open box item I decided to get the protection so for whatever reason my gf TV will be repaired or replaced with little to no hassle. and since its added to your account dont really need to keep receipts since they can look you up in the system.

The extended warranty is a bit pricey but still consider it worth the price should it be needed in the future,

I always get the Geek Squad plan on everything I purchase at Best Buy it takes the hassles out of whatever goes wrong or whatever you need to call them up they just replace it if it can't be repaired

Comes in handy just make sure to keep it up to date