Customer Ratings & Reviews

we have had to use our protection, it was worth getting, when they couldn't fix our old TV we got a new one Love that about the service

S95b samsung is the best gaming tv on the market. A must fit gamers. Brightest oled!

This plan is good for 5 years I found it affordable because in case of my tv gets damaged that plan would help cover the costs

Always feel confident spending the money for product assurance

they held up to there end of the bargain. well worth the money spent. get it for any major purchase. great piece of mind.

Purchased to go along with a car receiver I purchased for my car.

Not Applicable Haven't needed to use them. I always insure in my purchase

Geek squad customer service is one of the best. It saved us a lot when a power surge took out our tv.

Well, I did not get the opportunity to use this service. I transferred it to a different purchase.

I am going to update all my computers and laptops today. I received a discount price for bundling with tv and install. I am glad it was offered cuz mfee just ended.

I just wanted to make sure that my purchase was covered for any accidents. I've learned my lesson on not buying a extended coverage. I feel at ease now.

Our tv stoped working and we were able to get a replacement. Very easy process

I love knowing that if something were to go wrong electronically with my stuff that Best Buy Geek Squad has my back.

Bought an high end sound bar, spent a little extra for replacement protection in case it went bad past mfg warranty

I highly recommend using the Geek Squad. I have had to use them a couple of times, but they were always helpful ad able to either fix the problem or replace the product. Well worth the money.

It's a real peace of mind to have experts ready to answer question at the most difficult moments. And, having this plan means to have GEEK Squad there for you.

The agents are very adept in their services and it works so easily with them taking control of your computer while you stay in the comfort of your home.

Haven’t used it yet but I’m sure it will come in handy. & for the price you sure can’t beat it.

I used this service to ask a simple question and they were extremely helpful. Hopefully, will never need to use for something more serious, but glad they have my back if I do need assistance.

Love Geek Squad service plans they have always done me well. I just wish they were a little cheaper like they were before. Some plans have gotten quite high compared to other stores with the same item.