Customer Ratings & Reviews

Very easy to claim, always someone is there to assist

Great service to use when the situation is needed. Had a computer issue and they helped ke

Protection plans on some products are an easy way to ensure your investments are safe and gives you a piece of mind.

I have never had a problem with the Best Buy team in fact that is why I always buy my TVs from them

I hope I never need to use it, but the coverage over 5 years is great. Too good of a deal to pass up with Geek Squad assistance. Peace of mind on my new tv purchase is worth it.

NEVER go home without one. Saved thousands over the years getting things replaced due to these warrenties.

Great customer service by phone. Keren was very helpful.

What can you say about a protection plan? Happy I have it.

Good value. I recommend adding this to your purchase just in case something was to go wrong. I have had good customer service.

Better to not need it and have it. In my case I needed it.

I love the Geek Squad even though I haven't used them yet.

Very necessary, because they cover the entire article

Very necessary, because they cover the entire article

Have used geek squad in the past always very reliable

easy to understand terms and conditions. they tell you clearly what they cover, and, if they dont, how to cover what you want.

I am pleased with all my purchases to date and the installation. however i was Not able to complete my kitchen purchases due to out of stock item's. Those that i did purchase took 3 months. Meanwhile my Total tech time has already started. This is disappointing. Especially when one item was not even installed because if damage at the factory and no one has contacted me with an update on when they will get one to schedule install. I called Total tech with no answers. Frustrating....

Peace of mind is what you get in these terms and sometimes they can pay off, but you just never know. It varies with each person.

Great buy. Gives you a piece of mind when you need to repair your electronics. Also when you need help with your computer.

We are very glad we purchased the 2 year standard protection for our new 50" Toshiba, it is well worth it. Hope we can extend it further to protect our awesome TV.

They have been nothing but kind and helpful to me when I have needed assistance on any of my products. Anytime I purchase a product it is a must to get this.