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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30774 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 623 Showing 12,441-12,460 of 30,774 reviews
  • Rated 1 out of 5 stars

    Waste of money. 5yr protection means almost 5 yr.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv went out 2 days before my 5yrs were expired, told me they could not fix because it expires soon and they cant scheduled an appointment with in 24 hours. In my pictures you can see when i purchased it and the date of my review

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Gracias

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Siempre agradecida con el seguro de protección. Siempren cumplen rapido.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t live without it! I get total tech on all my stuff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We decided on a 5 year plan, last TV died after 2 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you purchase a TV or expensive product from Best Buy, the Geek Squad is an obvious choice to go along with that purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you purchase a TV or expensive product from Best Buy, the Geek Squad is an obvious choice to go along with that purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always recommend getting geek squad protection for everything. So easy to make a claim and get your products back working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty and service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The store's service is very professional and fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a problem with my tv and geek squad came fast to service my tv when they realize they couldn’t fix it the replace with a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has always helped me with any questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A few years back I had a 55” die and it was replaced with a new and better model. Since then I’m sold on buying the protection plans. Right now I have three of them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my TV, yet to use it. Its a peace of mind protection.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    All around Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Giving this a 4 because I haven't had to use it. Was told it covered my purchase for 5 years. I hope i never have to use. but I'm glad I have the protection if and when it's needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad on the job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad is ready to help any way they can. They are knowledgeable, and bring ease to any concerns you may have.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have insurance for something just in case eneven if I don’t use it it’s nice knowing it’s theee

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always purchase one!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy protection plans are worth every penny. You hope you never need to use it, but so glad that you do have it when you do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Geek Squad agent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best John my geek squad agent is always early and provides great suggestions to get maximum service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good protection plan to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased when I bought my new big screen tv for my new home. Seems worth having to protect the investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s easy and very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a tv and it’s recommended to buy because is it stops working you can return it to get another one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No worries protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gives people a nearly worry free purchase on appliances for 5 years. I usually go for the warranty on things like this

    I would recommend this to a friend