Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30850 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1100 Showing 21,981-22,000 of 30,851 reviews
  • Rated 5 out of 5 stars

    Good stuff

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how I can’t return it for the same value before my warranty is up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Team ready to help

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Backup support put in place, but do not expect any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good rate

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good thing to have and always has a quick fix or a quick replacement on any item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great service to add on. Having that piece of mind that your covered is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the Kitchen

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is PERFECT for the kitchen! It's great for a small wall, yet large enough for easy viewing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Had to use it 1st week into my purchase.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I got the protection. had to use it on week one. It's like having a great concierge service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mimi

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love using geek squad, they always come thru when needed them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hmm

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it but I felt that it’s worth the Investment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy a warranty for my TVs Good to have for your home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is working fine, hopefully I wont need to use the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is working fine, hopefully I wont need to use the warranty.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Gateway Springfield BEST BUY is USELESS.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy this service or at best buy, period. When you try to return your TV that had a display failure 30 days after purchase, they will send you home woth the non-functioning TV and tell you to call a 1800 # that is unable to schedule your "service" in the next 2 weeks. But you cant return it... good thing i paid for the exended warranty. You can only return a product to the store for 15 days after purchase. They would rather pay a Geek Squad to drive 1 hour plus roynd trip to try and repair a $250 tv rather than exchange it in store and send the tv(still under manufacturers warranty) to repair. Worst customer service I've had from any business in at least a decade. If i could give no starsor a negative star review I would.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Thanks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This will help if something goes wrong, I wish it was 4 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shipped fast. Perfect size. Would definitely ord

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shipped fast. Perfect size. Would definitely order again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service for my electronics I love having them protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No problems

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan beats any thats out there way better than walmart

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grea

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coverage and would recommend it to anyone who’s interested

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never have I walk out with Geek squad protection. Best service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m positive about this protection plan becos I trust Best Buy...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will not purchase any product without a protection plan. I believe BEst Buy has the best purchases plans.

    I would recommend this to a friend