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Customer reviews

Rating 4.7 out of 5 stars with 30362 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 252 Showing 5,021-5,040 of 30,362 reviews
  • Rated 5 out of 5 stars

    Controller warranty is a no brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its pretty much mandatory to get a warranty on a controller, better to have the warranty and not need it than to need one and not have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad covered it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty covered a brand new model of our tv when it went kaput. Highly recommend. Installed for free

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan is a decent value for full geek squad coverage. Always had good service with best buy geek squad for all my devices. Would recommend buying the 2 year plan for everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very surprised that picture is really great. I bought online after looking at reviews. Easy to setup. BEST BUY delivered. Best of all. FREE!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved the day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent replaced a network card preventing my TV from connecting to the internet. Amazing job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get The Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad warranties always a good choice for me. I’ve purchased a warranty on almost everything electronic I buy and have only had to use it once. Excellent quality and service! Spend the extra money. It’s worth it because you never know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2year warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I also purchased the two year warranty. It was reasonable and a necessity with electronic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use this yet, but great to know its there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've purchased this for previous items and it is a must for the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good to have the protection plan in case something goes wrong with the tv. I like that geek squad will make house calls for any needed service unlike at other retailers where you would have to mail a large tv for service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product Return

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product. My TV went out and they replaced my TV without and problem. It was delivered within 48hrs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend adding coverage , reliable and a good price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is a must for every non-techie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a must unless you are a computer guru yourself. I have used them multiple times fir some minor glitches with new computer. They are available if you call at less busy times of the day and know what they are doing to get your computer running as it should again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to use this once on a previous purchase and the interaction went as easy as can be. It’s there when you need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a great job, hanging and installing my new tv. Very happy with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very knowledgeable about the the t.v. and the accessories we needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was wonderful when I had to replace my television. The process was really easy and the exchange went by flawlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fortunately we didn’t have the need to use this but it is always good to have the protection because 9 times out of 10 when you don’t have any protection is when the issues happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have not used this yet as the tv is new! Not familiar with their service team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had already purchased this plan in the past and it was the best

    I would recommend this to a friend