Customer Ratings & Reviews

I bought this warranty with an open box tv and ended up not using it because I returned the tv because it was a bad tv. My thoughts on the protection are good though. Especially when you buy gaming systems for kids. I didn't repurchase the warranty because the tv I ended up buying cost more than what I purchased the protection and the insignia tv for.

Our tv power supply stopped working. Geek spuad was fast and Professional. The people who came to work on my tv had a good attitude and liked there job 10 out of 10

I usually don't buy extended warranties but this was offered at a real reasonable price. I was purchasing an Insignia TV and was a little unsure on of the quality. The TV has exceeded expectations and I have not needed to use the protection so far. At least I have piece of mind in case something does go wrong. In that respect it has been well worth it.

Has great sound, excellent picture quality, the remote is a little funky so purchased a different Samsung remote and it works great on the tv. Definitely would purchase again.

I have used the protection plan before and got a new TV when it couldn't be repaired, and we have a lot of lightning storms where I live now. Got a good price on TV but I want to be safe and not sorry.

Geek Squad protection for my TV is great. Used it for the first time and the agents that came to my house were professional and explained each step of the process. Unfortunately, they could not fix my TV so I ended up with a new one just as described.

I would highly recommend getting addtl coverage when possible. Some rates should be lower or should come free fpr a year for certain products

The tech was very helpful and knowledgeable. I have used this service many times always friendly

Agents set the Tv up and showed me the operation. Agents were very polite and didn't leave any packaging behind for me to have to dispose of.

I never had to use the geek squad but i feel it’s a goof thing to have just in cast.

i had to use it before and bestbuy made it right. you'll never have to worry about the item you buy

Amazing people. Great service. They fixed my 2 year old laptop in a day.

Glad I purchased the 5 year protection plan because I don’t think it’s that good of a tv.

I would recommend this for any led or lcd tv. As time progresses single pixels may go out (has happened to me) and the entire panel will have to be replaced. This becomes expensive and after time passes they will just fulfill your warrantee on the tv because the panels are not made any more. I had a pixel go out and it drove me crazy having a white spec on the screen. Ultimately it's up to you however.

They replaced my Tv with no issues. Just had them come out take a look at it and told me they would replace it no problem!

Other companies may have white glove service but I had Royal service. Extra protection price reasonable for 2yr.

I got this coverage because we are moving to CT in June and I wanted to protect my new TV for the move. Turned out I needed it about a month after I bought the TV. Called the Geek Squad and they came right out. Ordered the part and had it shipped to my home. They were there 2 days later and installed the part and TV has worked great ever since.

Great to have this coverage if needed. Hope to never have to use it but good to have that peace of mind.

You guys are the best you know exactly what you're doing and I will highly recommend you to everyone

I haven’t had to use it yet, but it seems clear and straightforward.