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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30369 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 284 Showing 5,661-5,680 of 30,369 reviews
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the service I like the fact that I feel comfortable knowing that all my items are protected and also getting TV mounts in, not having to worry about doing the hard work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent clearly explained the different kind of protection best buy has to have a good understand of the choice I needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed quickly and professionally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents who installed T.V did awesome and would recommend highly, I will say the program used to give equal trade value need to be more accurate on EQUAL service not DOWN GRADE to save money on a product you used INSURANCE CLAIMS on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better Safe Than Sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would never purchase a $2000 TV without a 5-year warranty. I've used it multiple times on previous products getting them fixed, never on my dime, and have gotten ALL my investment back on 2 different TV's over the past 20 years. Well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad delivered our TV in timely manner good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and friendly. Easy replacements good service and customer care team

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A piece of mind protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection plan is great. Any questions about a device purchased at Best Buy they are always ready to answer. If a device needs to be replaced, with this protection is no problem. A piece of mind to have this protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ameizing..(……………….………………,,,,,,,,,,,,,,,,,,;,,,;,,,,,,,,,,,,,,;;

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 5year Geek Squad protection plan is so worth the money. My 60” TV just gave out 4 years into the protection plan, had someone out here almost immediately to try and repair it to no avail. He made a call and we had a new one on the way to us 4 days later. They installed, set up and carted away the old one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is Excellent service I sat back, and they did every thing and programmed tv it was all ready to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best products to have in case of any damage to your TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With Todays TVs breaking down so often this service has saved me a few times from losing money. I always purchase with getting new electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gerk squad coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used the warranty and Hopefully won't need to. Always had good warranty aervice from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth getting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worthwhile service to add onto any electronic purchase. Gives piece of mind knowing that if there is any issue they will be out quickly to fix.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did it very quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic job everything was level and mounted correctly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv , would get it again. Quality is verry nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Worth it Depending on the Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Protection is definitely worth it. In the case a dead pixel appears or the entire LED display goes out, they can replace or fix it pretty easily.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this to go with our son's tv. We haven't had to use it, but it was a lot easier to enroll in and alot easier to use if we have to than other protection plans that we have had. Glad to know that it is protected if we have to use it period

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always use protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't buy the 2 year protection at first but got it within the month, glad I did since I was worried my dog would knock it over with it being on the floor lol on the wall now but either way good to have protection in case anything happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy a protection plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought a protection plan with our 65 inch tv and so far we haven’t had a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad always helps !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i’m very happy with the tv i got life savior as i love playing video games

    I would recommend this to a friend