Customer Ratings & Reviews

I am technologically illiterate and I have to go to the Geek Squad many times to ask what they probably feel are stupid questions. They are always polite and help me with my problems. I go to the Gravios Bluffs store in St. Louis and they usually fix my problem right in front of me while I wait.

I have had excellent experience with geek squad protection plan

Helping with tv and ect had no problems with no warranty here

2 year service I usually do not purchase service but the cost for two years it well worth it. Not having to worry about anything happening to my Tv for 2 years.

I was happy to see that my "open box" item (which was a Samsung 40" LED tcv) was eligible for best buy protection and was decently priced as well. So now I have that added level of comfort in knowing that if anything goes wrong with my TV Best Buy will fix or replace it... its always worth it especially when purchasing an open box item

Always trust the geek squad! They are lifesavers!!

I've leveraged Geek Squad 2 yr protection on multiple appliances. Unfortunately, it just seems that the Manufacturing of units isn't what it use to be and as such the need for peace of mind for a big purchase to not have issues is worth the cost.

Good deal overall and geek squad has not failed me yet. I have 3 years for my tv and if it dies I get the value of the tv brand new even if it breaks the last year on the last day of the warranty. That is piece of mind and worth the upfront cost.

Arrived on site at the appointment time very professional and pleasant to work with

I have used geek squad in the past and their service has been consistently great as always for many, many years.

Very nice!! I feel like a king in a castle, a king in a castle!

Protection plan is a must have! Have used many times for many of my past purchases. Be aware that once you’ve used the plan to replace a broken or defective product, the plan is fulfilled and you must (if you wish to protect the new item) repurchase with the replacement product. Not a fan of that at all but such is life....

Recommend this for every appliance purchase. It gives a piece of mind knowing accidentals are covered or can be fixed

Always opt for the 5 year plan. Units tend to fail after 3 years. The cost to replace it goes up as well. This coverage keeps the ouchies away when replacing items.

Hopefully something we will not have to use! But you don't want to be stuck without it these days!

Good …………………………………………………………………..dddddddddddddddddddd

Dad loves it! Easy ordering, fast shipping amazing experience

Really like this Sony speaker system. Get your best around volume 30 without blowing out the neighbors candles or rattling the windows. I always trust the Sony brand.

Excellent. Performs exactly how the salesman said it would. Love this tv withe service and helpfulness that got me to pick this one.

Great service when my graphics card fried. Easy return and they helped extensively when I brought it in.