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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30386 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 302 Showing 6,021-6,040 of 30,386 reviews
  • Rated 5 out of 5 stars

    Great Support, Knowledgable Staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very relucatant about purchasing extended warranty. After speaking with the knowledgable staff at the Best Buy Store nearest me about the value behind the support for Televisions sold in-store, I knew that I wanted the longest lifespan on my device and knew the coverage and cost was worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad never fails us

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been using Geek Squad for all our electronics for more than 7 years. The price has been reasonable and the service has been reliable year after year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    "My Security Plan"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I rely on my protection plan like gold. The Geek Squad is always there when I need them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad I add the warranty, to know my tv is covered gives me an added bonus to my new purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mayra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy to buy this product and very satisfied with my product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though stock is limited more than it used to be, I found a comparable replacement for my TV when it had isssues. Love that the cost of extended warranties have come down over the years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Extended Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty seemed worth it to me since I am unsure of the TV brand quality in the long-term.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchase Geek Squad for all our electronics, both big and small. This coverage has come in handy more than once and the associates are always very helpful and understanding. Also, if they cannot fix it, your item is replaced! You can't beat that!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally peace of mind warranty. 5 year warranty ..nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My technician who arrived to install my device was very professional calling me prior to arrival and answered all my questions and explained all I need to know to enjoy my total internet access throughout my property.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Important to have it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    important to have it! i hear this is a good company

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works OK for the Bedroom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This isn't a large screen TV and I wouldn't buy it (or a larger size) for the main viewing area in my house but it works fine for the bedroom for nighttime viewing. It doesn't have as clear a display as my larger Sony but I'm OK with that. I did have to call Visio to get help adjusting the audio settings to work right with my cable provider but now that all settings are correct I no longer have sound issues. For the cost, it was a good purchase.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I like ,it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best customer services، easy , efficient, worth it ,100%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 5-Year Standard Geek Squad Protection is highly recommended. Always get it on everything I can from Best Buy. Just in case. They pretty much always come through if we have had issues with items that are covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great knowing that my tv is protected against any issues that may arise with the geeksquad protection

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always there if you need them. Very nice and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love The Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I operate vacation rentals so I buy a lot of stuff. I failed to get coverage on a Arlo Security Camera and it went defective in 9 months so still under warranty but dealing with Arlo has been MADDENING!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always purchase this protection as the comfort o

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase this protection as the comfort of knowing that my item will be replaced if it breaks is reassuring. I have had to use the warrantee many times and Best Buy has replaced my item for free whenever they could not fix it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than I could have imagined!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced an older 50 inch Plasma TV with this Sony 55 inch and was completely amazed at the contrast, sharpness, and color brilliance of this TV. Even my Lady Friend enjoyed it that evening I installed it. The installation was easy as well considering how light it is. Now all I have to do is find more time to watch it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good offer got this as pack with TCL tv, it was very good.

    I would recommend this to a friend