Customer Ratings & Reviews

this is the third year in a row that I've belonged to the GS service. so easy when computer idiot here cannot get something to go right or just to even have a tune-up done every couple of months. does require you to be semi-present at computer to talk with your live agent, but worth it.

My wife and I purchased this tv with 5 year geek squad protection. The protection gives me peace of mind on a large purchase and to me it is definitely worth it whether I need their services or not.

It's help to know where i can get my flat screen tv fix in the future

They replace the fridge without an issue but I lost food twice and sent li the form twice never was reimbursed. Talked to different mangers they even said they woukd send it and still never was reimbursed. So as far as that it fake and they wont reimbursed fir the food. All my lobster, dhrimp and steak never replaced 2 times. So dont wate your time filling ut iut becwuse that part is like scam.

This is my second Geek Squad protection plan my TV screen was broke and they replaced it and I purchase another warranty through them they really stand behind their warranties you won't find that anywhere else

Definitely worth the money to protect my sons new tv for 5 years. He uses this with his ps5 every single day of his existence. It feels good to sleep at night.

Got the plan and used it on a computer that got damaged by water spill by my kid. They allow you to replace it or get money back.

When you dont have it, you will wish you did. My TV at just a little over 3 yrs went out. They tried to fix and couldn't, so i got a new TV. So glad i had it.

Joshua from the Geek Squad installed a Bestbuy swivel TV stand and our new LG TV to all our devices and gave us an excellent overview of the operation of our new TV. We highly recommend getting a Geek Squad service plan.

Absolutely worth it if you purchase an OLED TV. One of the few warranties that covers OLED burn in, which is still a thing and well worth protection on an LG CX OLED.

When I purchased my tv I had to get protection.If you really care about your tv and want to use it without thinking about any damaged not being covered .Then this is the plan you need and have a peace of mind .Enjoying my tv to the Max

Renewed prodection plan for a return of an older lg television that went bad for a new samsung 4k television. Got the 5 year protection plan for about $90. Will keep my television protected for the next 5 years and am happy about it. Great price for a $450 television. Would recommend highly to anyone.

This is the best service ever. I'm so glad someone created this.

I couldn’t be more happy with the geek squad warranty.

need to protect your purchase. Great to have, I'm not tech savvy so i purchased this protection

I just love Best Buy's Geek Squad Protection Plan. I never have a hassle when needing to return something. I don't even have to have the receipt. They just look-up my phone number and find everything they need.

I haven’t used them yet, but I’m confident that if I need to call them they will get the job done.

Have not had to use it yet but looking forward to using it when I have to

I usually get an extended warranty like this on TVs. I think the price that Bestbuy offers for them and I feel that the coverage makes it a great deal!

Excellent choice. Good value, quality , performance. Good advise from sales representative